Looking for a job

Gustavo Pirela

@gustavopirela

Message

Medical Virtual Assistant at Medidesk360 coordinating patient scheduling and medical records for a California provider.

Venezuela

Message

What I'm looking for

I'm available to work remotely from Venezuela during U.S. Pacific Time business hours, supporting U.S.-based healthcare providers.

At Medidesk360, I coordinate patient scheduling, medical records, and day-to-day administrative support for a Pain Management and Neurology provider. I use Athelas, Practice Fusion, and eClinicalWorks to maintain patient information and support clinical workflows.

I provide Spanish-English communication and translation support for providers and patients, and coordinate calls and appointments using Weave, Google Workspace, and calendar tools. I also work as a freelance social media designer and customer experience consultant, managing content and client communications for hospitality and restaurant brands.

Experience

Work history, roles, and key accomplishments

Current

Freelance Social Media Designer and Customer Experience Consultant

Current

Self-Employed

Jun 2021 - Present (5 years 5 months)

Manage digital content and client communications for hospitality and restaurant brands across Instagram, Facebook, and LinkedIn. Advise business owners on customer experience practices, service standards, and staff-training opportunities.

Social Media Management Content Creation Customer Experience Instagram Facebook LinkedIn

Virtual Office Assistant / Provider Assistant

Medidesk360

Sep 2023 - Nov 2026 (3 years 2 months)

Coordinate patient scheduling, medical records, and day-to-day administrative support for a Pain Management and Neurology provider. Use Athelas, Practice Fusion, and eClinicalWorks to maintain accurate patient information and support clinical workflows.

Athelas Practice Fusion eClinicalWorks Weave Google Workspace Calendar Management Bilingual Communication Medical Terminology HIPAA

Virtual Assistant

Linette Montae International

Jul 2021 - Jul 2023 (2 years)

Provided remote administrative support across multiple business lines, including calendar coordination, communications, and project support. Created social media graphics, videos, and animation content while managing competing priorities in a virtual environment.

Calendar Management Communication Skills Project Support Social media graphics Video Creation Animation

Call Center Representative - Insurance Verification

PracticeMed Solutions

Jul 2018 - Jun 2021 (2 years 11 months)

Completed insurance eligibility and benefits verification for patients with sleep disorders. Communicated professionally with patients and supported accurate documentation in a remote healthcare workflow.

Insurance Verification Benefits Verification Patient Communication Documentation