Open to opportunities

Gurmit CHAUDHRI

@gurmitchaudhri

Message

I’m a hospitality executive driving turnarounds, revenue, and guest satisfaction.

United States

Message

What I'm looking for

I’m looking to lead hotel operations where I can drive turnarounds, revenue growth, and guest satisfaction—building high-performing teams and ensuring brand compliance through disciplined execution, coaching, and measurable performance improvements.

I’m a seasoned hospitality executive with 25+ years of leadership experience driving operational excellence, revenue growth, and guest satisfaction across branded and independent hotels. I’m recognized as a three-time Hilton Wall of Fame recipient for outstanding leadership and results.

Most recently, I provided turnaround leadership for two Hilton assets as General Manager / Task Force, stabilizing operations and elevating service delivery across Hilton Garden Inn–Las Colinas and DoubleTree by Hilton–Dallas/ Richardson. I strengthened team performance through training, accountability, and culture alignment, and improved guest satisfaction and operational consistency across both properties.

Before that, I led operations at scale as Regional Director of Operations with a 9+ hotel portfolio across Hilton, Marriott, and IHG brands in DFW. I built strong leadership pipelines, reduced turnover through coaching and development, and drove consistent RevPAR growth, guest satisfaction, and operational efficiency.

I also transformed underperforming assets and reworked core functions—redesigning front desk operations to improve guest satisfaction, leveraging STAR reports to rebalance business mix, optimizing labor to reduce overtime, and revamping F&B to grow breakfast revenue and relaunch upscale dinner service. From pre-openings and renovations to cost control and cash flow, I bring disciplined execution, brand standards mastery, and a culture that wins.

Experience

Work history, roles, and key accomplishments

General Manager - Task Force

Hilton Garden Inn & DoubleTree

Aug 2025 - Mar 2026 (7 months)

Provided turnaround leadership for two Hilton assets, stabilizing operations and elevating service delivery across both properties. Improved guest satisfaction and operational consistency through training, accountability, and culture alignment.

Hotel Operations Operational Consistency Revenue Growth Service Delivery

Corporate Director of Operations

Shreem Capital

Oct 2024 - Mar 2025 (5 months)

Led operational improvements and promoted to Corporate Director of Operations, overseeing a dual Marriott brand hotel portfolio in Illinois. Redesigned front desk operations, optimized labor, revamped F&B, and reduced Accounts Receivable by $100K to improve cash flow.

Hotel Operations Guest Experience Accounts Receivable

Regional Director of Operations

Whitestone Hospitality

Apr 2018 - Sep 2024 (6 years 5 months)

Oversaw a portfolio of 9+ hotels across Hilton, Marriott, and IHG brands, driving operations, pre-openings, and performance strategy in the DFW market. Implemented a proprietary Management Action Plan (MAP) to improve QA/brand compliance, drive RevPAR growth, and reduce turnover through coaching and development.

Regional Operations QA Management Team Leadership Coaching Operational Efficiency

General Manager - Hampton Inn

Whitestone Hospitality

Oct 2014 - Apr 2018 (3 years 6 months)

Led pre-opening and stabilization of a 116-room Hampton Inn & Suites property at DFW Airport, delivering year-over-year growth in RevPAR and guest satisfaction. Achieved a Top 4 TripAdvisor ranking out of 112 hotels in Fort Worth and earned Hilton Wall of Fame recognition.

General Management Service Excellence Operational Stabilization Team Leadership

Retail Manager

Sodexo

Jan 2012 - Jan 2013 (1 year)

Managed 8 retail outlets at George Washington University, leading 40+ union staff to improve productivity. Launched new dining concepts to enhance service and operations.

Retail Operations Productivity Improvement Operations Management Training Service Concept Launch

Head of Administration & Ops

Kenya Aga Khan Academy

Jan 2009 - Jan 2011 (2 years)

Managed a 17-acre campus and a 75-person team, overseeing large-scale construction and move-in operations. Delivered housing and dining setup for 225 apartment units and a 500-cover student/faculty dining facility.

Team Management Housing Operations Food Service Operations Process Coordination

General Manager - Oakwood

Oakwood Worldwide

Jan 2008 - Jan 2009 (1 year)

Opened and launched a 177-unit luxury extended-stay property. Hired and trained 130+ staff to establish operational readiness and service delivery.

Extended Stay Operations Property Opening Hiring Guest Experience Service standards Operational Readiness

Food & Beverage Manager

Starwood Lodging Corporation

Jan 1996 - Jan 1997 (1 year)

Led Food & Beverage operations for a 520-room hotel with restaurant, bar, room service, and banquet facilities. Managed end-to-end service delivery across dining, beverage, and events.

Room Service Service Delivery Guest Experience Hotel Operations Team Leadership

Food & Beverage Operations Lead

Hilton / Nikko / Southern Cross

Jan 1993 - Jan 1995 (2 years)

Held Food & Beverage Analyst, Night Manager, and Food & Beverage Manager roles across Hilton, Nikko Hotel, and Southern Cross Hotel in Sydney. Supported hotel operations and food & beverage service leadership during overnight and service periods.

Food and Beverage Management Night Operations Service Leadership Hospitality Operations Guest Service Restaurant Operations Shift Management