Open to opportunities

Guillermo Zam

@guillermozam

Message

IT Business Analyst specializing in integrations, data validation, and process improvement.

Mexico

Message

What I'm looking for

I seek roles where I can own requirements and integrations, work in Agile teams, drive data-driven improvements, and grow into broader technical or product leadership.

I am an IT Business Analyst with over five years of experience delivering functional and technical requirements, system integrations, and data validation across ERP, API, and ETL landscapes. I have driven user-story and acceptance-criteria definition, coordinated UAT with QA and stakeholders, and applied Agile/Scrum practices to improve delivery and product quality.

As founder and software analyst/developer at SambasoftMX, I designed and implemented a POS system with backend and frontend components, integrations, analytics reporting, and rigorous data validation. I bring strong SQL and ETL skills, practical API integration experience, and a results-oriented approach to translating business needs into reliable technical solutions.

Experience

Work history, roles, and key accomplishments

Current

IT Business Analyst

Current

Ryder System, Inc.

Jan 2022 - Present (4 years)

Performed functional and technical requirements analysis and authored user stories, business rules, and acceptance criteria; coordinated UAT and validated data using SQL across ERP, API, and ETL integrations.

SQL ETL API Integration ERP User Stories UAT Agile Scrum

Current

Founder / Software Analyst

Current

SambasoftMX

Feb 2017 - Present (8 years 11 months)

Founded and developed a POS system including backend and frontend implementation, integrations, analytics reporting, and data validation to support business operations.