Open to opportunities

Rafael Gonzalez Cruz

@rafaelgonzalezcruz

Message

IT professional specializing in support, integrations and low-code development.

Mexico

Message

What I'm looking for

I seek roles where I can lead integrations and application development, work cross-functionally, and apply low-code and cloud solutions to deliver fast, reliable business value.

I am an IT professional with over 10 years of experience in the financial services sector, focused on developing and enhancing web and mobile applications while providing technical support and incident management across systems, databases, networks and applications.

I have delivered integrations between core leasing systems and external platforms (banking, insurance data providers, GPS) and led the end-to-end development of a customer loyalty mobile MVP using Outsystems in six weeks, demonstrating a proactive, results-oriented approach.

I have led cross-functional teams, managed web application maintenance and support, and coordinated security and virtualization efforts with global stakeholders while staying current on network security and best practices.

Experience

Work history, roles, and key accomplishments

Software Engineer / Business Analyst

Financiera Bepensa / ABC Leasing SA de CV

Jan 2021 - Jan 2025 (4 years)

Maintained and developed integrations between core leasing systems and external platforms (banking SFTP, insurance providers, GPS) and led delivery of a customer loyalty mobile MVP via Outsystems in six weeks; transitioned to Business Analyst managing API-driven web enhancements.

OutSystems API Integration Postman C++SQL Server Troubleshooting Incident Management

Tech Lead

ERA Innovación Aplicada S de RL de CV

Jan 2019 - Jan 2021 (2 years)

Led a cross-functional team of 6 to build a web application consolidating ERP data across five business units, defining requirements from user stories and delivering a solution that improved cost control and planning.

Team Leadership Architecture ERP Integration C++Entity Framework SQL Server Scrum Risk Mitigation

Web Applications Maintenance Lead

AIG Seguros México, SA de CV

Jan 2010 - Jan 2014 (4 years)

Managed a 3–5 person team supporting web applications for insurance quoting and issuance, coordinated security and virtualization projects with global teams, and delivered new web functionality for direct-to-customer campaigns.

Application Support Incident Management Virtualization Web Development SQL Troubleshooting