Open to opportunities

guillermo muñoz

@guillermomuoz

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Cybersecurity Engineer and NOC Analyst focused on SIEM monitoring, incident triage, and Zero Trust infrastructure.

Chile

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What I'm looking for

I’m looking for fully remote opportunities worldwide where I can own SIEM/monitoring, strengthen incident triage workflows, and help implement Zero Trust and secure network segmentation with hands-on automation and clear reporting.

I’m a Cybersecurity Engineer and NOC Analyst with 2+ years of hands-on experience in proactive infrastructure monitoring, incident triage, and SIEM tooling. I turn alert noise into actionable insights through event correlation, trend analysis, and clear post-incident reporting.

In my NOC Analyst role, I monitored critical applications and services with Splunk, Elastic Stack, Dynatrace, Nagios, Thruk, Centreon, and Control-M. I managed incident alerting and triage in Jira Service Management to support enterprise SLA compliance, and I helped maintain high availability by identifying and escalating anomalies before they impacted clients.

I’m also deeply invested in practical security design: I’m advancing a B.Eng. in Cybersecurity and building lab environments for real-world learning. My Portable SOC-as-a-Service Lab uses pfSense, multi-VLAN segmentation, and Elastic Stack deployed on Oracle Cloud for centralized log aggregation—paired with cloud architecture labs that validate VPC connectivity, Bastion access, and secure server patterns.

Experience

Work history, roles, and key accomplishments

NOC Analyst

Netprovider

Sep 2023 - Aug 2025 (1 year 11 months)

Monitored 200+ alerts/shift across enterprise clients using Splunk, Elastic Stack, Nagios, Thruk, Centreon & Control-M. First-line night shift response, detecting incidents before client reports. Managed triage via Jira under sub-5-min SLA requirements.

Splunk SIEM Triage Nagios Centreon Control M Service Management Event Correlation

IT Support Technician

I. Municipalidad del Bosque

Jul 2013 - Sep 2017 (4 years 2 months)

Managed school network and computer lab infrastructure, including hardware and software troubleshooting. Provided end-user support for classroom and English language lab systems.

Network Administration Computer Labs hardware troubleshooting end user support IT Support

Education

Degrees, certifications, and relevant coursework

IPLACEX

B.Eng. in Cybersecurity, Cybersecurity

2023 -

Pursuing a B.Eng. in Cybersecurity at IPLACEX (credential processing/expected graduation in 2026). Coursework focuses on cybersecurity and related technical areas.