Benjamin Schifferli

At GlobalData, I install and maintain telecommunications and network infrastructure, including fiber optic systems, structured cabling, and CCTV surveillance deployments. I configured and deployed approximately 850 IP cameras, managed device addressing, and integrated them with a central CCTV server.

Previously at Soing Informática Ltda., I resolved corporate IT and network incidents while meeting SLA targets in over 90% of assigned cases. I provided Level 2 support, diagnosed IP, DNS, and local connectivity issues, and documented escalations to L2/L3 teams.

I've also implemented network infrastructure for 39 workstations at a Community Mental Health Center, delivering full operational connectivity, basic network segmentation, and secure remote access. I'm focused on networking, telecommunications infrastructure, NOC operations, and cybersecurity.