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Guillermo Hernandez Garin

@guillermohernandezga

IT Operations consultant at TIKKUN who developed web and PWA solutions for industrial services, healthcare, and tourism.

Chile

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What I'm looking for

I’m available to start immediately and am open to on-site, hybrid, or remote work. I’m also available for national or international travel and relocation.

At TIKKUN, I developed and implemented web and PWA solutions for industrial services, transport, digital health, and tourism. My work included platforms for MG Mantención y Servicios, Chile a Bordo, KinexaCare, Cuenta Conmigo, and TravelDoChile.

I presented digital solutions at Web Summit Rio 2025 and participated in projects involving applied AI and automation of operational workflows. I worked with clients in Chile and Brazil.

At Facoro SPA, Minera Las Cenizas SA, and Grupo K, I supported IT operations, infrastructure, and N1/N2 service desk work. My experience also includes Windows Server, Active Directory, Microsoft 365, incident management, and operational continuity.

Experience

Work history, roles, and key accomplishments

Consultor de Operaciones TI y Desarrollo de Soluciones Digitales

TIKKUN

Jan 2024 - Dec 2026 (2 years 11 months)

Desarrolló soluciones web y PWA, automatizó flujos con Power Automate e IA, y participó en Web Summit Rio 2025.

PHP MySQL JavaScript HTML5 CSS REST APIs PWA Power Automate Inteligência Artificial Gestión De Proyectos

Encargado de TI, IT Operations

Facoro SPA

Jan 2023 - Dec 2024 (1 year 11 months)

Administró infraestructura TI, brindó soporte N1/N2, implementó Microsoft 365 y automatizó procesos con Power Automate.

Windows Server Active Directory Microsoft 365 SharePoint One Drive Teams Power Automate Microsoft Entra ID LAN Wi Fi

Supervisor TI

Minera Las Cenizas SA

Jan 2022 - Dec 2023 (1 year 11 months)

Supervisó infraestructura en faena y oficina central, gestionó incidentes y soporte N1/N2, y coordinó respaldos críticos.

Active Directory Incident Management Request Management Ubiquiti Cableado Estructurado Respaldo De Datos Documentación Técnica

Encargado de Tecnología, IT Manager

Grupo K

Jan 2018 - Dec 2022 (4 years 11 months)

Gestionó continuidad operacional, supervisó proveedores TI, implementó infraestructura en nuevas instalaciones y participó en proyectos SAP y de movilidad.

SAP Business One Gestión de Proveedores SLA INFRAESTRUTURA DE TI Redes Zebra Printers Automation Presupuestos