Grzegorz Byrski

Own community strategy, content governance, and knowledge management for IFS Unified Support globally

Monitor community health KPIs and drive continuous improvement initiatives

Manage end-to-end lifecycle of knowledge articles - from creation to archiving

Bridge between support teams and the customer community to reduce ticket volume through self-service content

Took full ownership of the IFS Community platform, managing day-to-day operations and content strategy

Drove 10% growth in community engagement throughout 2024

Implemented process and structural improvements across the community area

Managed knowledge base content - creation, review, and governance

Supported Unified Support team goals around customer self-service and support deflection

Worked as Operations Coordinator at Freelance.

Worked as Community Moderator at Freelance.

• Led the full-service delivery management process for multi-million M/LWD projects, working with key international clients throughout Europe.
• Design M/LWD services with customers on a well-by-well basis and coordinate the service delivery, ensuring this is of the highest standard
• Ensures compliance with both Client and Halliburton Heath, Safety, and Environmental regulations and guidelin

• Rose through the ranks to a senior role, coordinating the LWD process for international clients, ensuring the highest standard of quality and efficiency; acted as Stand-in Manager for Continental Europe
• Sperry focal point for drilling automation in CE
• Coordinating - covering operations, design of service, equipment and personnel
• Wellbore directional surveys
• Petrophysical well lo

• Writing Master Thesis “Influence of reservoir exposure method on production efficiency” in cooperation with RWE Dea AG
• Building and initialization of the Eclipse model: for this purpose, a geomodel as well as the dynamic parameters were provided by RWE Dea AG
• Running sensitivities on critical and uncertain parameters such as aquifer support and rock compressibility
• Testing of different d

• Analysis of the technical and economic feasibility to exploit a potential shale gas reservoir in Poland
• Calculation and evaluation of GIP and EUR in major US plays which are applied to the European area
• Intensive literature research
• Translation of Polish documents

• Pressure build-up data base acquisition
• Comparison/evaluation of Algerian gas field development Scenarios using MBAL, PROSPER, GAP and INTERPRET software
• Updated pressure master database for MBAL software

Issued Aug 2022

• Scientific Paper “Potential for shale gas exploration in Poland in comparison to the American shale gas” at the annual student scientific groups conference at AGH,
• Scientific Poster at the East Meets West conference 2010 about Unconventional Gas,
• Organisation of events for the department