Piotr G

As a Community Manager and Software Tester at Synapse Network, I supported the blockchain ecosystem by managing community engagement, user support, and testing of Decentralised Application Platforms. I co-founded the startup and was involved in competitive analysis and partnership establishment.

At Ramp Network, I monitored user transaction processes in the blockchain environment, liaised with the Compliance department on AML, CFT, and KYC procedures, and managed transfers and complaints. I also trained new employees on blockchain technology and implemented innovations to automate workflows.

At Nanovo, I provided support for Digital Signage technology, handling remote maintenance, configuration, and diagnostics of Signio software. I reported errors to technicians and assisted service technicians during on-site interventions.

In the IT department at Media Expert, I provided expert technical and product support, resolving customer inquiries through direct, telephone, and email communication. I handled sales documentation and warranty issues while meeting sales targets.

At Raiffeisen Polbank, I provided comprehensive customer service, advising clients on banking and financial products. I analyzed client needs and proposed suitable financial solutions while handling various banking IT systems.

I obtained my High School Diploma, which provided me with foundational knowledge and skills necessary for my career. This education helped me develop critical thinking and problem-solving abilities.