Gristila Ramollari

As a Junior Data Analyst, I utilized foundational technical skills in data analysis and civil engineering to drive insights and support business objectives. I engaged in data cleaning, exploratory data analysis, and developed dashboards using Power BI.

As a Junior Data Analyst, I utilized foundational technical skills in data analysis, focusing on data cleaning, exploratory data analysis, and the development of analytical tools. My role involved collaborating with project management to enhance service quality and customer satisfaction.

In my role as Account Manager and later as Financial Advisor, I provided tailored investment advice, managed trading accounts, and developed strong customer relationships to ensure high conversion rates from prospects to orders.

In my role as an Account Manager and later as a Financial Advisor, I provided tailored investment advice and managed trading accounts. I focused on building strong customer relationships and adapting investment strategies to meet client needs.

As a Telemarketing Operator, I managed customer requests through a multi-channel platform, focusing on improving efficiency and customer satisfaction. I collaborated with project management to ensure quality service delivery.

As a Telemarketing Operator, I managed customer interactions through various channels, focusing on enhancing customer experience and satisfaction. I collaborated with teams to streamline processes and improve efficiency.

Completed a diploma program focused on Data Analytics, covering essential skills such as data cleaning, exploratory data analysis, and various programming languages.

Studied Civil Engineering, gaining foundational technical skills and knowledge applicable to data analysis and engineering principles.