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Greicy MeloGM
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Greicy Melo

@greicymelo

People Operations Director at TuneIn who consolidated four HR systems with 100% data accuracy.

United States
Message

At TuneIn Inc., I lead People Operations for a distributed technology organization and partner with executives on organizational design and workforce planning. I designed the performance review process from scratch, achieving 95–100% completion each cycle.

I led the Rippling HRIS implementation, consolidating four legacy systems into one platform with 100% data accuracy. I also lead a People Operations team of three and improved productivity and service-delivery SLAs.

Previously, I progressed through four HR roles at Rakuten Advertising, advising leaders and improving People processes. Earlier, I worked in finance and operations at Unilever and Nokia.

Experience

Work history, roles, and key accomplishments

TuneIn Inc. logoTI
Current

Director, People Operations

Apr 2023 - Present (3 years 6 months)

Lead People Operations for a distributed technology organization of ~100+ employees across the US and Europe, advising executives on organizational design, workforce planning, and operating priorities. Designed and built the performance review process from scratch with 95–100% completion each cycle.

TuneIn Inc. logoTI

Senior HR Business Partner

Jun 2021 - Mar 2023 (1 year 9 months)

Served as strategic partner to Product, Design, and Engineering leaders supporting ~170 employees, coaching leaders through performance, talent, and organizational matters. Led compensation and performance cycles while delivering workforce analytics that informed hiring, promotion, and organizational design decisions.

Rakuten Advertising logoRA

Senior HR Business Partner

Oct 2015 - Jun 2021 (5 years 8 months)

Progressively promoted across four HR roles while improving People processes and advising leadership on organizational design and talent planning for a global tech organization of ~250 employees. Redesigned the onboarding experience, increasing satisfaction scores and creating a more structured path for new hires.

KS

HR / Office Manager

KUNA Systems

Jan 2015 - Dec 2015 (11 months)

Managed HR and office operations for KUNA Systems.

Nokia logoNO

Senior Business Analyst, Global Services

Jan 2010 - Dec 2011 (1 year 11 months)

Served as Senior Business Analyst in Global Services at Nokia.

Unilever logoUN

Financial Reporting Analyst & Financial Coordinator, IT Americas

Jan 2007 - Dec 2010 (3 years 11 months)

Worked as Financial Reporting Analyst and Financial Coordinator for IT Americas at Unilever.

Nokia logoNO

Cost and Progress Manager

Jan 2004 - Dec 2007 (3 years 11 months)

Managed cost and progress tracking at Nokia.

Education

Degrees, certifications, and relevant coursework

New York University logoNU

New York University

Certificate, Human Capital Management

Completed a Human Capital Management certificate program at New York University.

University of San Francisco logoUF

University of San Francisco

Bachelor of Psychology, Psychology

Earned a Bachelor of Psychology degree from the University of San Francisco.

CU

Candido Mendes University

Bachelor of Business Administration, Business Administration

Earned a Bachelor of Business Administration degree from Candido Mendes University in Brazil.

ED

Everything DiSC

Everything DiSC Workplace Certification, Workplace Assessment

Completed the Everything DiSC Workplace Certification.

Tech stack

Software and tools used professionally

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