GAGregory Austin
@gregoryaustin
I’m a L&D professional with a strong foundation in writing, instructional design, and leadership.
United StatesWhat I'm looking for
I bring hands-on experience in call center operations, employee coaching, and workflow optimization, with a proven ability to translate complex systems into clear, engaging training, whether through live facilitation, eLearning, or interactive SOPs. My background spans both education and high-volume corporate environments where I’ve thrived under pressure and driven performance improvements. With roots in writing and improvisation, I design learning experiences that stick and even entertain.
Experience
Work history, roles, and key accomplishments
Adjunct Writing Instructor
COLLEGE OF SOUTHERN NEVADA (CSN)
Feb 2022 - Present (3 years 4 months)
Guiding students through the art of novel writing, teaching them how to create project bibles for stronger, more focused narratives.
In-Play Sports Trader
WILLIAM HILL/CAESARS DIGITAL
Nov 2022 - Present (2 years 7 months)
In-play trading for major US sports leagues, managing and assessing risk for pre-match and in-play events, researching real-time and past data to develop and put forward the best prices for any given match, tournament, or season.
Freelance Content Writer
VARIOUS
Apr 2013 - Present (12 years 2 months)
Executing original writing, copywriting/copyediting, proofreading, and developmental editing for a wide array of projects.
Team Lead/Trainer, Customer Support
WYNNBET
Mar 2021 - Nov 2022 (1 year 8 months)
Conducting product and conduct training for new hires and veteran CS employees, imparting in-depth sports and product knowledge to new hires.
Writing Facilitator
NIOGA LIBRARY SYSTEM
Jul 2016 - Oct 2019 (3 years 3 months)
Providing guidance and creating colorful presentations for local writers to hone their skills and enhance their form.
Journalist, Researcher
DIGITAL PRIVACY NEWS
Feb 2020 - Oct 2020 (8 months)
Conducting interviews with sources and obtaining statements to create in-depth pieces concerning major global privacy issues.
Education
Degrees, certifications, and relevant coursework
Gregory hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Portfolio
gregoryaustinlvb2b5.myportfolio.comSocial media
Job categories
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