Greg Bell
@gregbell
UI/UX Designer and CX Strategist blending agile delivery with user-centered product design.
South AfricaWhat I'm looking for
I am a UI/UX designer and customer experience strategist with a background in Agile delivery, service design, and coaching. I transition research-driven insights into intuitive interfaces and prototypes using Figma, while advocating for accessibility, clarity, and product thinking.
My experience spans freelance UI/UX work and cross-functional roles improving digital onboarding and service journeys, where I introduced Agile practices, facilitated workshops, and mapped customer touchpoints to drive measurable service improvements.
Experience
Work history, roles, and key accomplishments
UI/UX Designer
Studio Vanta
Jan 2025 - Present (9 months)
Collaborating with Studio Vanta to design brand-aligned onboarding and training interfaces, creating Figma prototypes that improve clarity, accessibility, and user engagement.
Renewals Agent
Outsurance
Jan 2022 - Present (3 years 9 months)
Audited customer service touchpoints and facilitated coaching to improve service flows and communication tone, advocating for design-led digital improvements and Agile practices.
Business Development Consultant
Roan Safety Products
Jan 2020 - Dec 2020 (11 months)
Conducted client consultations and user-centered research to identify pain points and deliver empathy-driven communication strategies that supported long-term customer retention.
Business Development Lead
SSS Steel Structures & Construction
Jan 2017 - Dec 2019 (2 years 11 months)
Mapped customer needs to create tailored B2B service proposals and designed presentation materials and service frameworks to improve onboarding and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
TTTshwane University of Technology
Diploma, Musicology
Completed a Diploma in Musicology, combining theoretical study and practical application in music and related disciplines.
SCScrum.org
Professional Scrum Master I (PSM I), Agile / Scrum
2020 - 2022
Earned the Professional Scrum Master I (PSM I) certification to support Agile facilitation and Scrum practices.
Availability
Location
South AfricaAuthorized to work in
Job categories
Interested in hiring Greg?
You can contact Greg and 90k+ other talented remote workers on Himalayas.
Message GregFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
