Open to opportunities

Roselyn Tomlin

@roselyntomlin

Message

Dynamic graphic designer with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that values creativity and collaboration, where I can contribute to impactful projects and grow my skills in graphic design and customer service.

I am a dynamic and results-driven professional with a strong background in customer service and graphic design, honed at Abercrombie and Fitch. My proven ability to enhance client satisfaction through effective communication and creative problem-solving has been a cornerstone of my career. I am passionate about driving sales and fostering positive relationships, which I believe are essential in any successful business.

Throughout my experience, I have developed a keen eye for design, utilizing Adobe Creative Suite to deliver visually compelling designs that resonate with target audiences. My role at Abercrombie and Fitch has allowed me to manage daily operations while upselling products based on customer needs. Additionally, my time at Target Corporation has equipped me with the skills to handle customer complaints professionally and efficiently, ensuring a positive shopping experience for all clients.

As I continue my education in Digital Arts and Design, I remain committed to integrating customer feedback into my designs and producing high-quality visuals across various platforms. My achievements, including being a 2x High Honors Student and an Adobe Certified Professional, reflect my dedication to excellence in my field.

Experience

Work history, roles, and key accomplishments

Current

Guest Service Representative

Current

Target Corporation

Aug 2024 - Present (10 months)

Answered incoming calls from guests seeking general Style/Guest Service information and handled customer complaints professionally and efficiently. Resolved customer disputes while maintaining positive relationships and identified potential customer service issues before they arose, providing solutions to ensure client satisfaction.

Customer Service Conflict Resolution Customer Satisfaction Communication

Current

Retail Associate

Current

Abercrombie and Fitch

Jan 2025 - Present (5 months)

Upsold retail items based on customer needs and organized the retail area neatly while encouraging sales of products. Managed and coordinated the daily operations of a retail location, identifying potential new business opportunities within the district's environment.

Customer Service Sales Management Business Development

Graphic Designer

Scarlet Oaks Career Campus

Aug 2024 - May 2026 (1 year 9 months)

Developed designs for webpages, brochures, logos, advertisements, and other media, producing high-quality visuals in various formats such as print, web, or mobile devices. Developed original illustrations to accompany copywriting content when needed, ensuring all graphic elements were consistent across multiple platforms including websites and social media channels.

Graphic Design Web Design Adobe Creative Suite Adobe Photoshop Illustration Digital Media Print Design Logo Design

Education

Degrees, certifications, and relevant coursework

Scarlet Oaks Career Campus

Digital Arts and Design, Digital Arts and Design

Currently pursuing a degree in Digital Arts and Design, focusing on developing skills in various digital art forms and design principles. Gaining expertise in creating visually appealing and functional designs for diverse media.

Ohio Virtual Academy

Digital Arts and Design, Digital Arts and Design

Completed a program in Digital Arts and Design, acquiring foundational knowledge and practical skills in digital art creation and design. Developed an understanding of design principles and software applications relevant to the field.