Open to opportunities

Great Njoro

@greatnjoro

Human Resource and IT professional focused on training, customer-focused sales operations, and backend-driven systems improvements.

Kenya

Message

What I'm looking for

I’m looking for a challenging job with a rapidly growing organization where I can handle a range of goals and job objectives within a contemporary and economical business setting, with room to apply my team-building and operational strengths.

I’m a Human Resource and IT professional with experience driving day-to-day operations across retail, telecom, and public-sector environments. I’ve led teams through personnel training, ensured punctuality and payroll-after-hours processes, and supported managers with monthly reporting.

I’ve also built strong customer-facing and technical capabilities—tracking accounts for customer satisfaction, maintaining company portfolio standards, and supporting IT systems by updating devices with the latest operating systems and antiviruses. Currently, I bring my Software Engineering background to backend development work while managing HR, stock, driving, social media, and ensuring government payables are handled correctly.

Experience

Work history, roles, and key accomplishments

HR/Stock Manager & Driver

Pivot Timber and Furniture Hardware

Jan 2024 - Jan 2025 (1 year)

Handled HR, stock, and transport responsibilities by ensuring employees arrived on time and that stock levels were up to date with minimal product errors. Managed client persuasion and negotiations, answered demanding client calls, planned off-days, supported staff training, performed price corrections, oversaw social media platforms, and ensured government payables were paid while balancing daily

Human Resource Management Stock Control client support Staff Training Social Media Management

Sales Manager

Wavex ISP

Jan 2023 - Jan 2024 (1 year)

Managed customer accounts to ensure satisfaction by addressing client requests and advising on recurring issues. Maintained the company’s portfolio standards, supported punctuality and after-hours payment processes, trained personnel, and delivered monthly reports to senior management.

Customer Account Management client support Sales Management Record keeping

Stock Manager & Coordinator

King's Choice Wines and Spirits

Jan 2023 - Jan 2023 (0 months)

Oversaw stock operations including stock taking, arranging storehouses, and supporting stock disbursement with active ledger calculations. Coordinated staff attendance and off-days selection, updated systems, and provided weekly and monthly reports to senior management.

Inventory Control Data Entry Attendance Reporting

IT Specialist & HR Manager

Office of The Governor Emilio Mungai

Jan 2021 - Jan 2021 (0 months)

Supported day-to-day department operations and conducted training for newly acquired personnel. Took part in IT projects by updating systems and devices with the latest operating systems and antivirus software, contributing to backend development of proposed IT projects and preparing assigned reports.

IT Systems Administration Backend Development Report Writing