Graham Hein
@grahamhein
Executive real estate operations director driving enterprise growth, compliance, and portfolio optimization.
CanadaWhat I'm looking for
I’m an accomplished real estate and operations executive with 18+ years of progressive leadership, focused on enterprise growth, organizational transformation, and strategic real estate management. I lead multi-jurisdictional brokerage operations spanning compliance, risk management, revenue enablement, and expansion initiatives across large, high-growth environments.
Most recently, as Director, Regional Operations (Canada), I designed and deployed an enterprise compliance framework achieving 100% regulatory adherence under the Real Estate Act and federal AML legislation, and I directed $10–40M in trust and operational accounts with full audit compliance and zero financial irregularities. Previously, I transformed a boutique brokerage into a leading regional firm—scaling from 30 to 250+ professionals—delivering 733% growth through recruitment, training, and system automation, while maintaining multi-year audit excellence and full compliance certification.
Experience
Work history, roles, and key accomplishments
Director, Regional Operations
Real Brokerage
Jan 2019 - Jan 2024 (5 years)
Provided strategic direction for Real Brokerage’s top-performing Canadian province, overseeing multi-jurisdictional operations across compliance, risk management, revenue enablement, and strategic expansion. Designed an enterprise compliance framework achieving 100% regulatory adherence, managed $10–40M trust and operational accounts with zero financial irregularities, and led workforce developmen
Brokerage Director
Homes & Gardens Real Estate
Jan 2014 - Jan 2019 (5 years)
Transformed a boutique brokerage into a leading regional firm, scaling from 30 to 250+ professionals and driving sustained growth through compliance, financial operations, talent development, and client service strategy. Achieved 733% growth via recruitment, training, and system automation, delivered multi-year audit excellence with full compliance certification, and served as an executive mediato
Founder & Managing Broker
Independent Real Estate Enterprises
Jan 2006 - Jan 2014 (8 years)
Founded and scaled multiple real estate ventures focused on technology-enabled service delivery and data-driven client advisory. Established Edmonton’s first cloud-based brokerage platform, recruited and led high-performing teams driving six-figure agent productivity, and maintained top-tier consumer satisfaction with top 10% market performance for four consecutive years.
Real Estate Advisory Consultant
Consulting Practice
Advises corporations and institutional investors on real estate portfolio strategy, acquisition and disposition planning, and operational alignment of assets to enterprise objectives. Develops financial models and ROI analyses, leads due diligence and valuation, negotiates lease agreements, and structures portfolio optimization plans including tax implications and exit strategies.
Education
Degrees, certifications, and relevant coursework
Real Estate Council of Alberta
Broker License; Brokerage Management License, Real Estate Brokerage Management
Earned a Broker License and Brokerage Management License for real estate brokerage management.
Real Estate Training Institute
Real Estate Associate License, Real Estate
Completed training leading to a Real Estate Associate License covering commercial, residential, rural, and property management.
Real Estate Training Institute
Diploma in Business Development & Management, Business Development & Management
Completed a Diploma in Business Development & Management through the Real Estate Training Institute.
Real Estate Training Institute
Advanced Certification: Commercial Business & Investment Analysis, Commercial Business & Investment Analysis
Completed an Advanced Certification in Commercial Business & Investment Analysis, along with specialized training topics.
Real Estate Training Institute
Specialized Training, Business Valuation, Contract Law & Property Management
Completed specialized training in business valuation, contract law, and property management.
Cooking Lake Aviation Academy
Commercial Pilot License; ROC-A (Aeronautical Qualification), Aviation
Earned a Commercial Pilot License and a ROC-A restricted operator certificate with aeronautical qualification.
Cooking Lake Aviation Academy
Licensed Radio Instructor (ROC-A) and Air Traffic Control, Aviation Radio & Air Traffic Control
Completed training to become a licensed radio instructor (ROC-A) including air traffic control qualification.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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