Grace Ogallo
@graceogallo
I streamline remote programme operations, documentation, and stakeholder coordination across international teams.
KenyaWhat I'm looking for
At FAO Somalia, I coordinated remote programme operations, calendars, reporting cycles, procurement routing, and documentation across 20+ implementing partners. I improved reporting and workflow efficiency by 30% through structured tracking systems and streamlined approval processes.
I've also supported Ministry of Health–WHO research work and managed high-volume customer communications at Safaricom. I bring 10+ years of administrative, coordination, writing, and records-management experience, and I'm eager to apply this practical operational expertise to AI training data quality initiatives.
Experience
Work history, roles, and key accomplishments
Programme Monitoring & Operations Assistant
FAO - Food and Agriculture Organization, UN
Sep 2015 - Mar 2025 (9 years 6 months)
Coordinated digital calendars, task schedules, and documentation for the M&E unit, managing multiple concurrent assignments and stakeholder communications. Improved reporting efficiency by 30% through structured tracking and process improvements.
Research Assistant
Ministry of Health - WHO Collaboration
Apr 2015 - Jun 2015 (2 months)
Collected, validated, and organized field data across multiple counties, preparing summaries and reports for stakeholders. Coordinated field team schedules and logistics to ensure timely project delivery.
Communication Specialist
Safaricom PLC
Nov 2008 - Apr 2012 (3 years 5 months)
Managed high-volume customer communication channels, drafting responses and escalating cases efficiently. Analyzed customer feedback and produced structured reports to inform process improvements.
Education
Degrees, certifications, and relevant coursework
Kenyatta University
Master of Monitoring & Evaluation, Monitoring & Evaluation
2023 -
Pursuing a Master of Monitoring & Evaluation degree from Kenyatta University, expected to complete in December 2026.
Egerton University
Bachelor of Science, Agricultural Education & Extension
2002 - 2007
Grade: Second Class Upper Division
Earned a Bachelor of Science in Agricultural Education & Extension from Egerton University, graduating with Second Class Upper Division honors.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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