Open to opportunities

Gowthami Senthil

@gowthamisenthil

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Skilled ServiceNow Developer with a focus on high-quality solutions.

India

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What I'm looking for

I am looking for a challenging role in a dynamic environment that fosters growth and innovation.

I am a Senior ServiceNow Developer with extensive experience in delivering high-quality solutions under tight deadlines. My journey began with a Bachelor's degree in Electronics and Communication Engineering, and I have since honed my skills at leading companies like Visa Consolidated and Infosys. I specialize in JavaScript, HTML, CSS, and AngularJS, and I am proficient in various ServiceNow modules, including IT Service Management (ITSM) and Customer Service Management (CSM).

Throughout my career, I have led significant projects involving ServiceNow deployment and integration with third-party applications. My commitment to best practices has resulted in consistently high-performance code, and I take pride in managing complex workflows and ensuring timely delivery to customers. I have received multiple accolades for my proactive approach and ability to meet critical customer requirements without escalations.

Experience

Work history, roles, and key accomplishments

Current

Sr. Software Engineer

Current

Visa Consolidated Pvt Ltd

Jul 2021 - Present (3 years 10 months)

As a Senior Software Engineer at Visa Consolidated Pvt Ltd, I specialize in ServiceNow development, focusing on JavaScript, HTML, CSS, and Angular JS. I lead projects in ServiceNow deployment and integration, ensuring high-quality code and timely delivery under pressure.

ServiceNow JavaScript HTML CSS Angular REST APIs IT Service Management CSM

Sr. Associate Consultant

Infosys

Jun 2017 - Mar 2021 (3 years 9 months)

In my role as a Sr. Associate Consultant at Infosys, I developed Service Catalog requirements and integrated Jira with ServiceNow. I focused on enhancing user experience through custom UI pages and workflows, improving overall service management.

ServiceNow REST APIs Angular JavaScript UI Customer Management Custom Notifications Workflows

Infra Developer

Cognizant Technology Solutions

Apr 2014 - Jun 2017 (3 years 2 months)

As an Infra Developer at Cognizant, I optimized data handling procedures and developed mobile applications on the ServiceNow platform. I integrated ServiceNow with other applications, enhancing IT service management processes.