Gonçalo Silva
@gonalosilva
I configure, troubleshoot, and support reliable network and IT infrastructure.
PortugalWhat I'm looking for
I've built a foundation in network design, configuration, troubleshooting, LAN/WAN setup, and IT infrastructure development through Network and Systems Installation and Management training at IEFP Seixal.
My Cisco certifications cover Enterprise Networking, Security and Automation, Switching, Routing, Wireless Essentials, CyberOps, and Linux. I also bring customer-facing experience from Mercadona, where I assessed customer needs, resolved queries, and worked with front-of-house staff to improve customer experiences.
Experience
Work history, roles, and key accomplishments
Cashier
Mercadona
Jan 2022 - Dec 2022 (11 months)
Worked as a cashier at Mercadona, interacting directly with customers and assessing their needs through clear communication. Assisted with purchase selections and locating items to maximize customer satisfaction.
Education
Degrees, certifications, and relevant coursework
IEFP Seixal
Level IV Certification, Network and Systems Installation and Management
Completed Level IV certification in Network and Systems Installation and Management.
IEFP Alverca
Level V Certification, Information Systems Programming
Completed Level V certification in Information Systems Programming.
Availability
Location
PortugalAuthorized to work in
Job categories
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