Open to opportunities

Andre Correia

@andrecorreia

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Retail worker and IT support trainee skilled in hardware, Microsoft 365, Python, and customer-facing operations.

Portugal

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What I'm looking for

I seek roles combining customer-facing retail or warehouse responsibilities with technical support tasks, a growth-minded team, hands-on troubleshooting, and opportunities to apply Python automation.

I am a versatile retail professional with practical experience in store operations, warehouse logistics and frontline customer service, alongside formal education in Systems Management and Programming. I combine hands-on retail roles with internships in IT support and hardware, and I am actively upskilling through Coursera certifications in Microsoft IT Support Specialist and Google IT Automation with Python.

I excel at troubleshooting hardware and software issues, supporting Microsoft 365 environments, and maintaining inventory and online catalogs. I am adaptable, problem-solving oriented, and committed to continuous learning to bridge retail operations and technical support roles effectively.

Experience

Work history, roles, and key accomplishments

Current

Retail Worker

Current

Zippy

Aug 2025 - Present (4 months)

Work on sales floor and customer service at the Freeport Lisboa Fashion Outlet, managing merchandising, transactions, and assisting customers to maintain store standards and sales targets.

Retail Customer Service Merchandising Cash Handling Inventory Management Customer Support

Professional Services

ProGrass

Jan 2025 - Aug 2025 (7 months)

Provided gardening and remodeling services from January to August 2025, delivering landscape maintenance and small renovation projects to client specifications.

Landscaping Client Communication

Store Operator

Burger King

Jan 2024 - Dec 2024 (11 months)

Performed front-of-house operations in 2024, handling food preparation, customer service, and cash transactions while maintaining hygiene and service speed targets.

Customer Service Food Service Operations Cash Handling Food Safety Teamwork

Warehouse Operator

DHL

Jan 2021 - Dec 2022 (1 year 11 months)

Operated warehouse tasks including picking, packing and stock handling during 2021, supporting timely order fulfillment and maintaining inventory accuracy.

Warehouse operations Inventory Management Order picking Logistics

Online Store Assistant

BOX3

Jun 2021 - Aug 2021 (2 months)

Supported online store operations during a summer 2021 internship by managing stock records and updating product catalog entries to improve order accuracy.

Inventory Management Customer Support Data Entry

IT Support Intern

Chiptec

Jun 2021 - Jul 2021 (1 month)

Assisted the in-store IT department in 2021 with hardware troubleshooting and daily Microsoft 365 support, gaining hands-on technical support experience.

Computer Hardware Technical Support Troubleshooting Customer Support