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Gohar Hayrapetyan

@goharhayrapetyan

Hospitality professional focused on luxury guest experience and operations.

Armenia
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What I'm looking for

I seek hospitality roles in luxury environments where I can deliver exceptional guest experiences, grow operational skills, and contribute to team-driven service excellence.

I am a hospitality professional studying Luxury Business at Glion Institute of Higher Education, with hands-on experience in luxury and regional hotel operations. I bring proven front-desk, guest-relations and event-organizing experience from placements in Armenia and Dubai.

At Jumeirah Mina Al Salam I delivered five-star guest service, coordinated front-desk operations and handled confidential guest information with discretion, contributing to smooth daily workflows. In Armenia I worked as a receptionist and organizer, managing administrative resources, coordinating teams, and producing compelling proposals that won client approvals.

My training covers Luxury Fundamentals, Guest Experience, Marketing Essentials, Accounting Essentials and Service Excellence, and I am comfortable with industry tools including Opera and Microsoft Office. I supplement my hospitality skill set with communication strengths in English and practical creative skills like Canva and event/project implementation.

I am motivated by delivering exceptional guest experiences, supporting team morale, and driving operational excellence in luxury hospitality settings. I seek roles where I can apply my academic luxury-business training alongside my practical front-line and event experience.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Glion Institute of Higher Education logoGE

Glion Institute of Higher Education

Bachelor in Luxury Business, Luxury Business

2024 -

Activities and societies: Completed modules including Luxury Universe, Introduction to Luxury Business, Guest Experience, Marketing Essentials, Accounting Essentials, Service Excellence, Wine Universe, and Advanced English/Effective Communication.

Enrolled in a Bachelor in Luxury Business program focusing on luxury fundamentals, guest experience, marketing, accounting, service excellence, and related hospitality subjects.

GN

Goris High School N1

High School Diploma, General Secondary Education

2021 - 2024

Activities and societies: Piano studies at Goris Music School named after A. Satyan; volunteer experience with the Red Cross (2023).

Completed secondary education and obtained a high school diploma.

Tech stack

Software and tools used professionally

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