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Anahit Margaryan

@anahitmargaryan

Hospital and spa receptionist at Paris Hotel Yerevan and Radisson Blu Hotel, managing guest bookings and spa operations.

Armenia

Message

At Paris Hotel Yerevan and Double Tree by Hilton Yerevan City Centre, I greeted guests, handled check-ins and check-outs, answered questions and managed bookings and reservations.

At Radisson Blu Hotel, I performed spa treatments and managed inventory, vendor orders and updates to the spa menu.

I managed Pascal & Diodato cafe in Ashtarak and Clean House LLC, overseeing staff, schedules, supplies and customer service. At Card AgroCredit, I handled day-to-day operations, financial data and refunding applications.

Experience

Work history, roles, and key accomplishments

Back Office Manager

Card AgroCredit

Ensured day-to-day operations processes were carried out accurately and effectively. Managed financial data collection and distribution, and handled refunding applications and applicable systems.

Operations Management Financial Data Refund Processing Systems Management

Front Desk Agent

Double Tree by Hilton Yerevan City Centre

Greeted guests and assisted with check-in and check-out. Managed bookings, answered phone calls, and handled guest requests.

Opera Customer Service Communication Skills Booking Management

Manager

Pascal & Diodato Cafe

Recruited, trained, and supervised staff; managed budgets and staffing rotas. Planned menus, ensured compliance with health and safety legislation, and handled customer enquiries.

Staff Management Budgeting Menu Planning Compliance Customer Service Inventory Management Sales Reporting

Receptionist

Paris Hotel Yerevan

Greeted guests and assisted with check-in and check-out. Managed bookings, answered phone calls, and handled guest requests.

Opera Customer Service Communication Skills Booking Management

SPA Administrator

Radisson Blu Hotel Yerevan

Performed spa treatments, massages, facials, and wellness therapies. Managed inventory, negotiated with vendors, and updated the spa menu.

Spa Treatments Inventory Management vendor negotiation Menu Development

Manager

Clean House LLC

Hired, trained, and supervised employees; prepared work schedules and addressed disputes. Managed inventory, ensured compliance with safety standards, and motivated staff to achieve sales goals.

Staff Management Scheduling Inventory Management Compliance Customer Service Sales Team Motivation