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God'swill Ojo

@godswillojo

Customer Service Representative at Chosen Janitorial Services, building customer relationships and supporting business acquisition.

Nigeria
Message

At Chosen Janitorial Services, I represented the company professionally and contributed to strong customer relationships and a positive company reputation. I handled sensitive customer and business information in line with company policies and service procedures.

At SGDS Projects Limited, I responded to enquiries about the company’s products, services, projects, and procedures. I identified customer needs and directed people to appropriate services.

At Olive Branch Clinic, I registered new and returning patients and maintained accurate records. I also assisted patients with forms and other administrative requirements.

My experience includes customer service, B2B and B2C sales, outbound prospecting, lead qualification, and sales follow-up. I’ve used Zoho CRM Plus, Google Sheets, Salesforce Essentials, Google Presentations, HubSpot, and Nimble.

Experience

Work history, roles, and key accomplishments

CS

Customer Service Officer

Chosen Janitorial Services

Mar 2025 - Sep 2026 (1 year 6 months)

Maintained confidentiality when handling customer information, property details, contracts, payment records, and other sensitive information. Followed company policies and customer service procedures, and represented the company professionally to build strong customer relationships.

SL

Customer Service Representative

SGDS Projects Limited

Jul 2023 - Jan 2025 (1 year 6 months)

Responded promptly to customer enquiries regarding products, services, projects, and procedures. Built and maintained strong customer relationships and identified customer needs through effective questioning and active listening.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology Akure logoFA

Federal University of Technology Akure

B.Tech, Project Management Technology

Pursued a Bachelor of Technology in Project Management Technology, completing in 2015.

DA

Dakins

Foreign Customer Service Training, Customer Service

Completed foreign customer service training.

Tech stack

Software and tools used professionally

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