Open to opportunities

Glory Adeshina

@gloryadeshina

Message

Experienced virtual assistant specializing in administrative support and customer service.

Nigeria

Message

What I'm looking for

I seek a role that values proactive solutions and offers growth opportunities.

I am a dedicated Virtual Assistant with over 3 years of experience in administrative support, content creation, and customer relationship management. My proficiency in inbox and calendar management, accurate data entry, and web research allows me to deliver proactive solutions and exceptional client service. I pride myself on being an excellent communicator with strong time management skills, consistently exceeding performance targets in both remote and team-based settings.

In my current role as a Proof Reading Virtual Assistant at Kings Sanctuary Church, I have achieved a remarkable 98% accuracy in editing newsletters and bulletins, significantly reducing document errors through effective team collaboration. My experience as a Front Line Officer at Zenith Bank has honed my organizational skills, enabling me to streamline transaction processes and achieve a 95% customer satisfaction rating. I am passionate about cultivating positive client relationships and ensuring that their needs are met with clarity and commitment.

Experience

Work history, roles, and key accomplishments

Current

Front Line Officer (Bank Teller)

Current

Zenith Bank Plc.

Jun 2023 - Present (1 year 11 months)

Streamlined transaction processes to reduce wait times and provided in-depth product knowledge to customers, achieving high customer satisfaction ratings. Cultivated positive client relationships through effective communication.

Customer Service Product Knowledge Relationship Management Communication Skills

Current

Proof Reading Virtual Assistant

Current

Kings Sanctuary Church

Feb 2022 - Present (3 years 3 months)

Responsible for reading through and editing newsletters, sermons, and bulletins with a high accuracy rate. Collaborated with teams to reduce document errors and ensured content consistency across various formats.

Proofreading Editing Content Consistency Team Collaboration

Social Media Virtual Assistant

Cake Haven Plc.

Apr 2022 - May 2023 (1 year 1 month)

Created and scheduled content for social media platforms, increasing organic reach through strategic planning. Managed customer inquiries and maintained a positive brand presence.

Social Media Management Content Creation Customer Support Strategic Planning Brand Management

Head of Programs

Orientation Broadcasting Service (OBS)

Feb 2022 - Mar 2022 (1 month)

Provided executive support and contributed to increased listener engagement through targeted programming. Managed schedules and coordinated with various stakeholders for seamless broadcasting.

Scheduling Communication