gloria taimako

I’m an operations and executive support professional with 2+ years’ experience supporting senior leaders to stay organized and focused on high-priority work. I’m known for operating independently, anticipating executive needs before they arise, and providing structured support in fast-paced environments with shifting demands.

In my current role as an Operations and Client Support Officer, I introduced digital accounting and inventory tools to replace manual paper-based processes, reducing daily close-out from hours to under 30 minutes. I also manage vendor relationships, procurement workflows, and stock levels for 300+ products—helping prevent stockouts and keep store operations running smoothly.

I’ve built and maintained client follow-up systems that improved medication adherence by 20% and retention by 25%. I also coordinate community health outreach (about 100 community members) and resolve customer concerns, contributing to a 30% increase in positive feedback and stronger customer satisfaction.

As an Executive Assistant (Ad-hoc), I supported senior leaders on high-value, multi-stakeholder projects with discretion over sensitive legal and financial documentation. I reviewed and summarized legal agreements, supported a comprehensive 7-year financial audit review, tracked 50–70 monthly transactions to streamline payments and budgets, and managed secure storage and timely retrieval of project records to align with compliance protocols.