Gloria Ritah Nambuba

I’m a highly organized, results-driven administrative professional with proven experience supporting operations, managing vendors, coordinating travel and facilities, and delivering excellent client service in fast-paced environments.

In my current role as Administrative Supervisor at M-Kopa, I lead and optimize administrative operations to ensure seamless workflows, compliance, and accurate documentation. I oversee fleet, travel, and facilities management, produce and analyze monthly fleet and travel reports for planning and cost control, and negotiate service agreements to improve quality while reducing operational costs.

Previously, as an Administrative Assistant at M-Kopa, I delivered comprehensive administrative support to multiple departments, coordinated vendor services and facilities management, and handled timely payment processing. I also arranged staff travel and accommodation with careful attention to detail and budget considerations, maintaining accurate records and adherence to internal policies and procedures.

Earlier, as a Customer Care Representative, I served as the primary point of contact for customers, resolving inquiries and complaints efficiently while continuously improving service processes. My volunteer experience with the Uganda Red Cross Society also strengthened my reliability and initiative through community outreach, first aid response, and organizing blood donation drives and health education programs.