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Gloria Castanon

@gloriacastanon

I am a bilingual CNA and retail banker delivering empathetic, customer-focused service.

United States
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What I'm looking for

I seek a customer-facing role that leverages my CNA and banking experience, values bilingual communication, offers training and advancement, and lets me deliver compassionate service while growing into greater responsibility.

I am a bilingual Certified Nursing Assistant (CNA) and retail banker with hands-on experience in caregiving, customer service, and banking operations. I have worked in healthcare, retail, and financial services since 2018 and transitioned into banking in 2021.

At JCPenney I earned recognition as the #1 cashier in the store, #2 in the district and #8 in the company for credit application performance; at Woodforest National Bank I focus on consumer relationships and business loan applications.

I hold CNA, CPR, and HIPAA certifications and I am fluent in English and Spanish. I bring empathy, attention to detail, and a strong work ethic to roles that require both compassionate care and reliable financial service.

Experience

Work history, roles, and key accomplishments

WH

Team Member

Whataburger

Oct 2018 - Dec 2019 (1 year 2 months)

Provided customer service and supported restaurant operations as a team member, maintaining order accuracy and service standards during peak shifts.

Education

Degrees, certifications, and relevant coursework

WS

Willis High School

High School Diploma, Certified Nursing Assistant

2016 - 2020

Completed high school with CNA coursework and obtained CNA certification from August 2016 to June 2020.

LM

Lone Star College Montgomery

Attended Lone Star College Montgomery; coursework and dates not specified.

Tech stack

Software and tools used professionally

Interested in hiring Gloria?

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Gloria Castanon - Retail Banker - Woodforest National Bank | Himalayas