Open to opportunities

Gladys Santaiya

@gladyssantaiya

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Analytical professional passionate about HR and business management.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, encourages collaboration, and allows me to apply my HR skills effectively.

I am a recent graduate with a Bachelor's Degree in Entrepreneurship and Small Business Management from Egerton University. My academic journey has equipped me with a solid foundation in HR policy compliance, employee relations, and performance management systems. I am driven by a desire to leverage my analytical and innovative thinking to create value in society, connecting individuals and effectively reaching diverse audiences.

Throughout my professional experiences, including my role as a Volunteer Accountant at Kimana Hope Center, I have honed my skills in financial management and customer service. I successfully managed budgeting and expense tracking, ensuring financial accountability while also educating and guiding children in the community. Additionally, my entrepreneurial spirit was showcased during my time as a Sales Associate at Njemwa Enterprises, where I launched and managed a business amidst the challenges of the COVID-19 pandemic.

I am eager to deepen my understanding of the industry and apply my classroom knowledge in a dynamic work environment. I thrive in collaborative settings and am committed to fostering a learning and growth-oriented career.

Experience

Work history, roles, and key accomplishments

Current

Volunteer Accountant

Current

Kimana Hope Center

Jul 2023 - Present (2 years)

Provided comprehensive accounting support, maintaining accurate financial records and preparing detailed reports for the charity. Assisted in budgeting and expense tracking to ensure robust financial accountability and transparency.

Accounting Budgeting Financial Reporting Data Entry Microsoft Excel

Administrative Attachment

Rural Electrification and Renewable Energy Corporation (RERE

Sep 2023 - Dec 2023 (3 months)

Managed company communications by receiving and sending emails and letters, and prepared essential reports and memos. Handled payment processing for outsourced services, managed records for company vehicles, and reconciled daily cash and credit card sales.

Administrative Support Report Preparation Payment Processing Customer Service Microsoft Office Suite

Sales Associate & Entrepreneur

Njemwa Enterprises

Mar 2020 - Aug 2020 (5 months)

Assisted customers with purchases, ensuring high levels of satisfaction and managed cash transactions with accuracy and integrity. Successfully launched and managed a business during the COVID-19 pandemic, overseeing all aspects including operations, marketing, and customer service.

Sales Customer Service Inventory Management Business Operations Marketing