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Giuseppe CasciaGC
Open to opportunities

Giuseppe Cascia

@giuseppecascia

I lead high-volume operations, improving performance, workforce stability, and scalable business growth.

Canada
Message

What I'm looking for

I'm looking to lead and scale high-volume operations where I can develop managers, improve performance, optimize processes, and use data-driven planning to support sustainable business growth.

I'm leading operations and finance at Casereccio Foods, where I manage workforce planning, onboarding, standardized workflows, and scalable operational improvements for a 27+ employee Canadian business.

Previously at Concentrix supporting Meta Advertiser Operations, I led a 100+ employee, multi-market organization through seven Team Leaders. I reduced absenteeism from 9.8% to 2.7%, cut backlog from 78% to 26.5% in two weeks, improved KPI consistency by 15%, and helped scale a Meta-selected pilot from 10 to 17 specialists while maintaining performance standards.

Experience

Work history, roles, and key accomplishments

Concentrix logoCO

Operations Manager

Jul 2022 - Nov 2025 (3 years 4 months)

Managed a multi-market operation supporting Meta's advertiser business across Europe, leading a 100+ employee organization through 7 Team Leaders. Improved operational KPIs, reduced absenteeism from 9.8% to 2.7%, and reduced operational backlog from 78% to 26.5%.

Education

Degrees, certifications, and relevant coursework

Ca' Foscari University of Venice logoCV

Ca' Foscari University of Venice

Master's Degree, Marketing and Business Communication

Master's Degree in Marketing and Business Communication from Ca' Foscari University of Venice.

University of Modena and Reggio Emilia logoUE

University of Modena and Reggio Emilia

Bachelor's Degree, Economics and International Marketing

Bachelor's Degree in Economics and International Marketing from the University of Modena and Reggio Emilia.

Tech stack

Software and tools used professionally

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