Giuliana Sabadin
@giulianasabadin
Tourism operations and integration professional skilled in incident resolution, process control, and data-driven efficiency.
What I'm looking for
I’m a Tourism and Hospitality graduate with hands-on experience in operations, process control, and service management within the travel industry. I coordinate day-to-day operations, resolve operational incidents, and ensure data accuracy across systems with strong attention to detail.
In my roles at MITIKA Tour Operador, I monitored and validated booking data, supported system integrations and operational workflows, and worked closely with internal teams and suppliers to reduce errors. I also handled on-call shifts to manage urgent operational issues and service disruptions outside regular working hours.
I’m especially driven by process improvement and operational efficiency, combining incident management with data analysis using tools like Excel and Power BI. I enjoy communicating clearly with both suppliers and international travelers, and I bring a calm, organized approach to high-pressure situations.
Experience
Work history, roles, and key accomplishments
Systems & Integrations
Mitika Tour Operador
Aug 2024 - Apr 2026 (1 year 8 months)
Managed and resolved operational incidents related to travel bookings, monitoring and validating data across systems to ensure accuracy and consistency. Coordinated with internal teams and suppliers to improve integrations and reduce booking errors.
Ground Operations Executive
Mitika Tour Operador
Jan 2023 - Aug 2024 (1 year 7 months)
Coordinated tourism services and booking reconfirmations, assisting passengers and handling real-time operational issues. Provided English customer support for international travelers and managed on-call shifts to resolve urgent service disruptions with suppliers.
Data Entry Specialist
Mitika Tour Operador
Dec 2022 - Jan 2023 (1 month)
Entered and verified data in tourism systems, detecting and correcting inconsistencies in booking information to maintain data quality. Supported operational workflows by ensuring accurate records across systems.
Travel Agency Receptionist
Be Fun Travel Agency
May 2022 - Dec 2022 (7 months)
Provided customer service in a travel agency by assisting with inquiries and supporting administrative tasks. Helped maintain smooth day-to-day operations through organized front-desk support.
Wine Tourism Guide
La Enoteca - Centro Temático del Vino
Jan 2022 - Mar 2022 (2 months)
Assisted visitors and coordinated tourist groups, delivering guided tours and clear guidance in English. Created personalized wine tourism experiences in dynamic group settings.
Education
Degrees, certifications, and relevant coursework
Instituto de Educación Superior N°9-029
Higher Education Degree in Tourism and Hospitality, Tourism and Hospitality
Earned a higher education degree in Tourism and Hospitality from Instituto de Educación Superior N°9-029 in 2025.
Escuela N° 4-012 Ingeniero Ricardo Videla
High School Diploma, Economics and Administration
Completed a high school diploma in Economics and Administration at Escuela N° 4-012 Ingeniero Ricardo Videla in 2018.
Availability
Location
Authorized to work in
Job categories
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