Open to opportunities

Giuliana Sabadin

@giulianasabadin

Tourism operations and integration professional skilled in incident resolution, process control, and data-driven efficiency.

Argentina

Message

What I'm looking for

I’m looking to help travel operations run smoothly—preventing errors through data validation, improving processes, and resolving incidents quickly, while collaborating with teams and suppliers to deliver reliable customer service.

I’m a Tourism and Hospitality graduate with hands-on experience in operations, process control, and service management within the travel industry. I coordinate day-to-day operations, resolve operational incidents, and ensure data accuracy across systems with strong attention to detail.

In my roles at MITIKA Tour Operador, I monitored and validated booking data, supported system integrations and operational workflows, and worked closely with internal teams and suppliers to reduce errors. I also handled on-call shifts to manage urgent operational issues and service disruptions outside regular working hours.

I’m especially driven by process improvement and operational efficiency, combining incident management with data analysis using tools like Excel and Power BI. I enjoy communicating clearly with both suppliers and international travelers, and I bring a calm, organized approach to high-pressure situations.

Experience

Work history, roles, and key accomplishments

Systems & Integrations

Mitika Tour Operador

Aug 2024 - Apr 2026 (1 year 8 months)

Managed and resolved operational incidents related to travel bookings, monitoring and validating data across systems to ensure accuracy and consistency. Coordinated with internal teams and suppliers to improve integrations and reduce booking errors.

Incident Management Systems Integrations Data Validation Booking Operations Process Optimization Supplier Coordination Microsoft Excel Power BI

Ground Operations Executive

Mitika Tour Operador

Jan 2023 - Aug 2024 (1 year 7 months)

Coordinated tourism services and booking reconfirmations, assisting passengers and handling real-time operational issues. Provided English customer support for international travelers and managed on-call shifts to resolve urgent service disruptions with suppliers.

Customer Support Incident resolution Supplier Communication On Call Operations Travel Management

Data Entry Specialist

Mitika Tour Operador

Dec 2022 - Jan 2023 (1 month)

Entered and verified data in tourism systems, detecting and correcting inconsistencies in booking information to maintain data quality. Supported operational workflows by ensuring accurate records across systems.

Data Entry Data Verification Quality Control Booking Data Attention To Detail Data Quality

Travel Agency Receptionist

Be Fun Travel Agency

May 2022 - Dec 2022 (7 months)

Provided customer service in a travel agency by assisting with inquiries and supporting administrative tasks. Helped maintain smooth day-to-day operations through organized front-desk support.

Customer Service Administrative Support Travel Inquiries Front Desk Support Organizational Skills Attention To Detail Communication Service Management

Wine Tourism Guide

La Enoteca - Centro Temático del Vino

Jan 2022 - Mar 2022 (2 months)

Assisted visitors and coordinated tourist groups, delivering guided tours and clear guidance in English. Created personalized wine tourism experiences in dynamic group settings.

Tour Guide Coordination English Communication Customer Experience Service Delivery