Giulia Delle Monache
@giuliadellemonache
Junior business developer with sales and customer-care experience, focused on growing accounts, delivering solutions, and building lasting partnerships.
What I'm looking for
I’m a junior professional blending sales development with event management and economics fundamentals. I’m currently completing a Master in Event Management and I bring a strong base from my Bachelor’s Degree in Economics and Management.
As a Business Developer for Coca-Cola HBC Italy, I focused on identifying and acquiring new customers, presenting customized commercial solutions, and negotiating terms to maximize turnover. I managed the sales process, supported promotional activities, and built solid relationships with wholesalers (B2B) and points of sale (B2C) to ensure lasting collaboration and loyalty.
I also developed customer-focused event coordination skills as an Event Planning Assistant with the Barcelona Italian Chamber of Commerce. I researched and contacted Italian and foreign companies interested in European projects, worked through trade fairs and outreach, and supported companies throughout the process to ensure correctness and punctuality in event procedures.
Before and alongside this, I’ve gained international customer service experience as a Waitress in Toronto. I handle reception and customer assistance in an international context, support order management and product promotion, and prioritize customer experience—working in a customer-oriented, goal-oriented way with strong communication, teamwork, and problem-solving.
Experience
Work history, roles, and key accomplishments
Waitress
Monache Speducci Mercatto
Jan 2025 - Present (1 year 6 months)
Provided reception and customer assistance in an international setting, including order management and product promotion. Supported table service and customer experience while handling customer care tasks.
Business Developer
Coca-Cola HBC Italy
Mar 2024 - Sep 2024 (6 months)
Identified and acquired new customers, presenting customized commercial solutions and negotiating sales terms to increase sales and business opportunities. Managed promotional activities and maintained relationships with wholesalers and points of sale to support turnover and customer loyalty.
Event Planning Assistant
Barcelona Italian Chamber of Commerce
Jul 2023 - Sep 2023 (2 months)
Supported Italian and foreign companies throughout event adherence processes, ensuring correctness and punctuality. Participated in trade fairs and assisted with communications via email and phone while contributing to European project-related event activities.
Education
Degrees, certifications, and relevant coursework
Università degli Studi Niccolò Cusano
Master's in Event Management, Event Management
2024 - 2025
Master in Event Management at Università degli Studi Niccolò Cusano in Rome from 2024 to 2025.
Università degli Studi G. d'Annunzio Chieti-Pescara
Bachelor's in Economics and Management, Economics and Management
2019 - 2023
Bachelor's degree in Economics and Management at Università G. d’Annunzio in Pescara from 2019 to 2023.
Liceo G. Marconi
High School Diploma, Linguistic Studies
2014 - 2019
Linguistic high school at Liceo G. Marconi in Pescara from 2014 to 2019.
Availability
Location
Authorized to work in
Job categories
Skills
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