Open to opportunities

Diiana Temirbek kyzy

@diianatemirbekkyzy

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Aspiring business professional with strong customer service and negotiation skills.

Italy

Message

What I'm looking for

I am looking for opportunities that foster growth, collaboration, and innovation in a supportive environment.

I am an aspiring business professional currently pursuing a Bachelor of Arts in Business and Economics. My journey has been marked by a strong foundation in customer service, negotiation, and team coordination. I thrive in dynamic environments and have a proven track record of enhancing customer satisfaction through effective communication and interpersonal skills.

During my time as a Cashier-Consultant at Shop Verona Moda, I handled over 200 customer interactions weekly and contributed to a 10% increase in store efficiency. My experience as a waitress and a sales representative for the school newspaper further honed my ability to upsell and negotiate, resulting in significant revenue increases for my employers. I am passionate about learning through hands-on internship opportunities in business operations, marketing, or finance.

Experience

Work history, roles, and key accomplishments

Cashier-Consultant

Shop Verona Moda

Jun 2022 - Present (3 years 1 month)

Enhanced customer satisfaction by efficiently handling over 200 customer interactions per week and accurately processing an average of 100 financial transactions daily. Contributed to a 10% increase in-store efficiency through collaborative team efforts and implemented new organization techniques for product displays, resulting in a 15% increase in upselling certain product categories.

Customer Service Team Coordination Problem Solving Upselling Inventory Management Communication

Waitress

Salkyn-Tor

Aug 2021 - Present (3 years 11 months)

Provided exemplary customer service by promptly greeting and seating guests, ensuring a welcoming atmosphere and enhancing guest satisfaction. Upsold daily specials and beverages, contributing to a 15% increase in average sales per customer and boosting overall revenue.

Customer Service Upselling Communication Teamwork

Sales Representative

School Newspaper

Sep 2020 - Present (4 years 10 months)

Contacted over 50 local businesses to pitch advertising opportunities, resulting in a 35% increase in new advertisers and negotiating contracts to save the newspaper $5000 annually. Collaborated with editorial and production teams to design and layout ads, ensuring consistent visual aesthetic that led to a 20% increase in reader engagement.

Sales Negotiation Business Development Advertising Collaboration Communication Marketing

Education

Degrees, certifications, and relevant coursework

University of Cassino

Bachelor of Arts, Business and Economics

Currently pursuing a Bachelor of Arts in Business and Economics. Developing a strong foundation in business operations, marketing, and finance.

Kyrgyz-Turkish Professional Lyceum Anadolu

High School Degree, General Studies

Grade: 5.00/5.00

Activities and societies: Volleyball (2nd place in Republican Olympiad, 'Best Player' nomination)

Completed high school education with a perfect GPA of 5.00/5.00. Achieved 2nd place in Volleyball in the Republican Olympiad and was recognized as the "Best Player" in Volleyball.