GITIKA GUPTA

Evaluated AI-generated content for quality, accuracy, and adherence to guidelines, providing detailed feedback to enhance customer-facing applications. Collaborated with cross-functional teams to identify areas for improvement, contributing to enhanced user experience and satisfaction.

Provided accurate and culturally sensitive interpretation and translation services in Portuguese and Spanish for legal, educational, and corporate sectors. Facilitated effective communication between parties, bridging language barriers and ensuring clear understanding.

Assessed student responses for standardized tests, ensuring consistency and fairness in grading. Utilized the ePEN scoring system to evaluate English Language Arts essays, contributing to the academic development of students nationwide.

Evaluated TOEFL, TOEIC, and CAASPP Math assessments, ensuring accuracy and reliability in scoring. Provided constructive feedback to test-takers, supporting their academic growth and development.

Managed inbound and outbound calls, addressing customer inquiries and providing solutions to US-based customers consolidating student loan debt. Maintained detailed records of customer interactions, ensuring accurate follow-up and timely resolution.

Conducted English language classes for non-native speakers, measurably improving their communication skills. Created customized lesson plans to meet the diverse needs of students, enhancing learning outcomes.

Taught GMAT verbal reasoning strategies to working professionals and students, enhancing their test-taking skills. Developed and delivered engaging training materials that improved student performance and engagement.

Provided individualized one-on-one tutoring sessions, tailoring lessons to meet diverse student needs and learning styles. Edited Statements of Purpose for university admissions, significantly aiding students in securing placements in higher education institutions.

Taught undergraduate courses in Portuguese language and culture, fostering cross-cultural understanding. Developed curriculum and assessments, enhancing student learning outcomes.

Delivered Spanish language lessons to undergraduate students, improving their linguistic proficiency. Organized cultural exchange activities, promoting global awareness.

Grade: 7.64 CGPA (A grade)

Majored in Spanish Language, Literature, and Culture. Graduated with a CGPA of 7.64 (A grade).