Girish Chandra S
@girishchandras
Technical Solutions Consultant specializing in HPE Synergy, OneView, and large-scale compute infrastructure reliability.
What I'm looking for
I am a Technical Solutions Consultant with 6+ years designing, supporting, and optimizing large-scale compute infrastructures, specializing in HPE Synergy, OneView, and root-cause analysis. I partner with engineering, product, and operations teams to deliver scalable, reliable, high-impact technical solutions and simplify complex issues for global stakeholders.
I have led initiatives that improved SLA attainment (95%+), reduced escalations through swarming and standardized procedures, and delivered training and deployment best practices across datacenter environments. My experience spans RESTful APIs, Linux-based troubleshooting, datacenter architecture, and automation to improve performance and reduce repeat incidents.
Experience
Work history, roles, and key accomplishments
Provide advanced L2 support for HPE Synergy, OneView, Blade Systems and Infosight, driving deep-dive RCA that improved system stability and maintained 95%+ SLA achievement on high-severity cases.
Technical Support Engineer
Primus Global Technologies
Jun 2022 - Sep 2023 (1 year 3 months)
Delivered end-to-end support for Synergy, OneView and Blade servers for HPE clients, led cross-functional training and standardized OneView deployments to improve environment reliability.
Technical Support Specialist
Concentrix Daksh Services
Sep 2021 - Apr 2022 (7 months)
Supported Endurance International Group hosting environments (Shared, VPS, Dedicated), resolving cPanel/WHM, DNS, mail and Linux issues to achieve a 95% customer satisfaction rating.
Team Lead
BigBasket
Aug 2018 - Aug 2021 (3 years)
Led three teams to drive operational excellence, streamline processes and improve customer satisfaction, achieving a 10% reduction in operational costs.
Education
Degrees, certifications, and relevant coursework
Jain University
Master of Business Administration, Business Administration
2024 -
Pursuing a Master of Business Administration with coursework aimed at developing management and business skills from 2024 to 2026.
Mysore University
Bachelor of Computer Applications, Computer Applications
2021 - 2024
Completed a Bachelor of Computer Applications focused on core computing topics and practical applications from 2021 to 2024.
Availability
Location
Authorized to work in
Job categories
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