Open to opportunities

Girish Chandra S

@girishchandras

Technical Solutions Consultant specializing in HPE Synergy, OneView, and large-scale compute infrastructure reliability.

India

Message

What I'm looking for

I seek roles where I can solve complex infrastructure problems, drive reliability improvements, collaborate cross-functionally, and scale operations through automation and best practices.

I am a Technical Solutions Consultant with 6+ years designing, supporting, and optimizing large-scale compute infrastructures, specializing in HPE Synergy, OneView, and root-cause analysis. I partner with engineering, product, and operations teams to deliver scalable, reliable, high-impact technical solutions and simplify complex issues for global stakeholders.

I have led initiatives that improved SLA attainment (95%+), reduced escalations through swarming and standardized procedures, and delivered training and deployment best practices across datacenter environments. My experience spans RESTful APIs, Linux-based troubleshooting, datacenter architecture, and automation to improve performance and reduce repeat incidents.

Experience

Work history, roles, and key accomplishments

Current

Technical Solutions Consultant

Current

Hewlett Packard Enterprise

Oct 2023 - Present (2 years 4 months)

Provide advanced L2 support for HPE Synergy, OneView, Blade Systems and Infosight, driving deep-dive RCA that improved system stability and maintained 95%+ SLA achievement on high-severity cases.

HPE Synergy Root Cause Analysis REST APIs Troubleshooting SLA Management HPE InfoSight

Technical Support Engineer

Primus Global Technologies

Jun 2022 - Sep 2023 (1 year 3 months)

Delivered end-to-end support for Synergy, OneView and Blade servers for HPE clients, led cross-functional training and standardized OneView deployments to improve environment reliability.

HPE Synergy RESTful APIs Troubleshooting Deployment Training Standardization

Technical Support Specialist

Concentrix Daksh Services

Sep 2021 - Apr 2022 (7 months)

Supported Endurance International Group hosting environments (Shared, VPS, Dedicated), resolving cPanel/WHM, DNS, mail and Linux issues to achieve a 95% customer satisfaction rating.

CPanel DNS FTP Databases SSH Customer Support

Team Lead

BigBasket

Aug 2018 - Aug 2021 (3 years)

Led three teams to drive operational excellence, streamline processes and improve customer satisfaction, achieving a 10% reduction in operational costs.

Team Leadership Operations Management Process Improvement Performance Tracking Training Customer Satisfaction