NMNijaguna M M
@nijagunamm
Experienced Infrastructure SRE with a strong background in cloud security.
IndiaWhat I'm looking for
I am an Infrastructure SRE with over 10 years of experience in the IT industry, currently working at Netskope. My journey began as a Technical Consultant, where I honed my skills in Linux platforms and cloud technologies. At Netskope, I transitioned from a Member of Technical Staff-3 to an Infrastructure SRE, focusing on post-incident escalations and ensuring the stability of our cloud security products.
Throughout my career, I have developed a strong expertise in troubleshooting complex issues, utilizing tools like Prometheus and Grafana for monitoring and analysis. My roles have included significant responsibilities in automation, deployment, and maintenance of server infrastructures, which have equipped me with a comprehensive understanding of both cloud and on-premise environments. I am passionate about leveraging my skills to drive efficiency and innovation in IT operations.
Experience
Work history, roles, and key accomplishments
Infrastructure SRE
Netskope Inc
Jun 2024 - Present (1 year)
Troubleshot complex issues by correlating data from multiple sources including service applications, Linux systems, and the network. Utilized tools like Prism, Prometheus, Grafana, Graphite, and Sumo Logic for metrics collection, analysis, and correlation. Acted as a subject matter expert, tracking technology trends and providing data-driven recommendations.
Member of Technical Staff-3
Netskope Inc
Apr 2022 - Present (3 years 2 months)
Designed, developed, automated, and operationalized software updates with zero downtime. Built, automated, and secured application configuration, auto deployment, and provisioning services using Polaris and SaltSlack. Developed innovative ways to measure and monitor application and infrastructure health using Zabbix, Prometheus, Prism, and Grafana.
STS Engineer
Akamai Technologies
Mar 2019 - Present (6 years 3 months)
Maintained Akamai co-located servers and Data Centers, focusing on server hardware and router troubleshooting. Worked closely with DC partners to facilitate access for Field Techs and provided guidance for resolving issues. Developed a Web Portal using Python Flask, HTML, CSS, Pandas, MYSQL, and SQL Alchemy.
ITO Delivery Concern
DXC Technology
Feb 2017 - Present (8 years 4 months)
Managed IT infrastructure servers for Avon Clients in a 24/7 shift environment. Built and deployed tools and processes enabling resource sharing across countries and organizations within a cluster environment. Installed and administered RHEL-5/6/7 and MAC OS X 10.x, and monitored Unix/Linux/MAC Servers.
Technical Consultant
Linux Learning Centre (P) Ltd.
Aug 2014 - Present (10 years 10 months)
Handled Kernel configurations, recompile, device management, and socket programming. Developed middleware projects for clients on cloud servers and performed installation, configuration, and up gradation of operating systems. Configured and maintained web server Apache and DNS Server.
Education
Degrees, certifications, and relevant coursework
Visvesvaraya Technological University
BE, Computer Science
Completed a Bachelor of Engineering degree with a focus on Computer Science. Gained foundational knowledge in various aspects of computing.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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