Giovane User

I’m a customer support professional seeking a remote role where I can use my communication skills, attention to detail, and customer interaction experience. I enjoy delivering accurate, reliable support by staying organized and focused on quality.

Since May 2025, I’ve worked as a Customer Support Representative (Post-Sales) at Callink, conducting outbound calls to verify and confirm customer information. I use CRM systems to manage customer data, perform pre-call analysis, and prepare interactions for efficient outcomes.

In my current work, I also maintain high performance metrics, including adherence, attendance, and punctuality—because I know consistency directly impacts customer experience. I take pride in being detail-oriented and dependable during every interaction.

Before that, I supported store operations through roles such as Retail Sales Associate at Sam’s Club and Stock Associate at Supermercado NH. Those experiences strengthened my organization, inventory awareness, and ability to keep shelves and products available while following store standards.