Giny Bloem

With 15 years of experience in customer support, I am an empathetic and dynamic Customer Support Specialist dedicated to providing exceptional service. My career has spanned various roles, including Desktop Support Engineer at IBM and Customer Support Representative at Teleperformance, where I honed my skills in B2B and B2C environments. I pride myself on my ability to adapt to changing situations and continuously develop my skills to meet the evolving needs of customers.

Throughout my career, I have consistently met and exceeded individual KPIs and team goals, demonstrating my commitment to high productivity and effective multitasking in fast-paced environments. My strong communication skills, both written and spoken, allow me to connect with customers personally, ensuring they receive the support they need. I am also a certified Google IT Professional and have completed training in NLP and life coaching, which enhances my ability to understand and address customer needs effectively.