Open to opportunities

Gina Dunning

@ginadunning

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Strategic Administrative Specialist with 10+ years in virtual support.

United States

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What I'm looking for

I am looking for a role that values collaboration, offers opportunities for growth, and allows me to utilize my organizational skills in a supportive environment.

I am a Strategic Administrative Specialist with over 10 years of experience in providing virtual and administrative support. My expertise lies in Calendar Management, Time Management, and Data Entry, which has significantly enhanced operational efficiency and workflow in various organizations. I pride myself on my ability to multitask and solve problems effectively, contributing to substantial productivity gains.

Throughout my career, I have demonstrated a dependable and methodical approach to my work, ensuring seamless communication and organization. My concrete and meticulous nature drives focused and strategic execution, allowing me to thrive in dynamic and fast-paced environments. I have successfully improved customer retention by 15% and increased team productivity by 20% through my commitment to excellence and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

SKULL AVE

Jan 2017 - Present (8 years 7 months)

Provided comprehensive administrative support, ensuring seamless operations through meticulous organization and strategic communication. Managed executive calendars and coordinated communication to enhance operational efficiency.

Calendar Management Organizational Skills Communication Data Entry Confidentiality

Customer Service Representative

R and G HOME PRESERVATION

Jul 2014 - Present (11 years 1 month)

Served as a customer service representative, providing exceptional support and resolving customer inquiries with empathy and adaptability. Provided phone support and customer service, utilizing active listening to address customer needs.

Customer Service Active Listening Conflict Resolution Empathy

Virtual Assistant

FLORIDA FIVE Star

Jun 2012 - Present (13 years 2 months)

Operated as a virtual assistant, managing digital communication and administrative tasks with precision and adaptability. Managed emails and scheduled calendars, enhancing time management and organizational efficiency.

Calendar Management Data Entry Social Media

Education

Degrees, certifications, and relevant coursework

Sinclair Community College

Associate of Applied Science, Mental Health

Studied mental health principles and practices, gaining foundational knowledge in psychology and human behavior. Developed skills in client support and administrative functions relevant to mental health services.