Gilbert Kumah
@gilbertkumah
Versatile IT and sales professional skilled in ATM engineering and business development.
GhanaWhat I'm looking for
I am a dedicated IT and sales professional combining technical ATM field engineering with business development and financial management. I deliver technical troubleshooting, hardware repair, cybersecurity-aware maintenance, and data-driven sales support, with measurable results in cost reduction and revenue growth.
I have improved operational efficiency through inventory and risk management, trained and mentored staff, and led customer-focused initiatives that boosted sales and satisfaction. I bring meticulous attention to detail, strong communication, and a commitment to security and compliance.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Blukiosk Ventures
Sep 2023 - Present (2 years 9 months)
Developed growth strategies focused on financial gain and customer satisfaction, identified new markets, arranged client meetings, and built long-term customer relationships to drive revenue.
Sales Assistant / ATM Field Engineer
Addtech Engineering
Feb 2022 - Aug 2023 (1 year 6 months)
Performed ATM installation, maintenance, troubleshooting and upgrades while supporting sales inquiries and inventory records; implemented cost-saving measures that reduced maintenance expenses by 15%.
Admin & Shop Attendant
Promasidor Ghana
Mar 2020 - Jan 2022 (1 year 10 months)
Supported promotional events that increased monthly sales by 30%, trained new staff improving team efficiency by 15%, and implemented inventory practices that reduced stockouts by 15%.
Sales Representative
Mirensah Royal Enterprise
Jun 2017 - Jan 2020 (2 years 7 months)
Drove product adoption and retailer engagement, increasing average transaction value by 25% through product knowledge and customer engagement.
Education
Degrees, certifications, and relevant coursework
IPMC
Bachelor of Science (Hons), Business Information Technology
2019 -
Enrolled in a BSc (Hons) Business Information Technology program, ongoing since 2019.
Google (Coursera)
Certificate, Digital Marketing & Ecommerce
2023 - 2024
Completed an online Coursera program in Digital Marketing & Ecommerce between May 2023 and January 2024.
University of Colorado Boulder (Coursera)
Certificate, Business Writing
2023 - 2023
Completed an online Coursera course in business writing, finishing on 24 August 2023.
University of California, Davis (Coursera)
Certificate, Critical Thinking
2023 - 2023
Completed an online Coursera course on critical thinking skills for professionals, finishing on 4 August 2023.
IBM (Coursera)
Professional Certificate, Cybersecurity
2022 - 2023
Completed the IBM Cybersecurity Analyst professional program via Coursera during 2022–2023.
The State University of New York (Coursera)
Certificate, Personal Branding
2022 - 2022
Completed an online Coursera course on strategic self-marketing and personal branding in Sep–Oct 2022.
Availability
Location
GhanaAuthorized to work in
Job categories
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