Open to opportunities

Gift Manson Ajie

@giftmansonajie

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Virtual assistant handling chat moderation, customer support, and cold calling to keep groups spam-free.

Nigeria

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What I'm looking for

I’m open to remote/part-time VA and customer service roles where I can handle chat moderation, customer support, follow-ups, and cold calling.

I handle chat moderation and customer support for remote teams, keeping groups spam-free while doing client follow-ups and email management.

At Rubys world, I supported executive-level operations, managed virtual assistant workflows, replied to more than 50 emails daily, and made over 60 calls daily while coordinating internal and external communications.

I’ve also run a retail store as a store manager from 2018 to 2023—streamlining schedules, improving inventory processes, and driving sales through staff training and merchandising.

Experience

Work history, roles, and key accomplishments

Executive Assistant

Rubys World Company

Jul 2023 - May 2025 (1 year 10 months)

Provided high-level administrative support to senior leadership, managed complex schedules, replied to over 50 emails daily, made over 60 calls daily, and coordinated internal and external communications.

Virtual Assistant Chat Moderation Customer Support Email Management Zendesk CRM Google Sheets Administrative Support Schedule Management Coordination

Store Manager

Rubys World Company

Jan 2018 - Dec 2023 (5 years 11 months)

Oversaw daily operations, staff management, inventory control, and customer service. Increased monthly sales by 15% through staff training and improved merchandising, reduced employee turnover, and streamlined inventory processes.

Staff Management Inventory Control Customer Service Sales Efficiency Merchandising