Open to opportunities

gideonirabor User

@gideoniraboruser

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Customer service and administrative professional focused on efficiency and resolutions.

Nigeria

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What I'm looking for

I am seeking a role where I can apply administrative and customer-service skills, work in a collaborative, professional environment, take on responsibilities that improve operational efficiency, and continue learning.

I am a dedicated customer service and administrative professional with over one year of experience at X3M Ideas Limited, where I managed company documents, handled client communications, and supported daily administrative operations to maintain operational efficiency and high client satisfaction.

I excel at phone handling, record keeping, basic IT/application troubleshooting, and scheduling; I am reliable, detail-oriented, and enjoy collaborating with teams while also working independently to solve problems and improve service outcomes.

Experience

Work history, roles, and key accomplishments

Secretary

X3M Ideas Limited

Feb 2023 - Nov 2024 (1 year 9 months)

Managed and organized company documents and client files, handled phone inquiries, and supported scheduling and correspondence to maintain operational efficiency and improve client satisfaction.

Document Management Microsoft Word Microsoft Excel Scheduling Record keeping Customer Service