Bernard Kpaao

Managed loss prevention strategies, apprehended shoplifters, collaborated with law enforcement, and conducted store audits. Developed reports on investigations and recommended improvements to reduce financial fraud losses.

Oversaw the offloading of trucks, ensured documentation compliance, and managed discrepant consignments. Prepared weekly reports for head office and handled other assigned duties.

Managed inventory of cocoa beans, supervised loading and offloading operations, and prepared job performance reports. Assisted with various tasks assigned by superiors.

Handled telephone inquiries, visited sick employees, and managed workmen compensation tasks. Assisted with nominal rolls and other duties as assigned.

Evaluated and authorized client loans, marketed financial products, and advised borrowers on payment methods. Handled customer complaints and resolved issues.

Monitored site safety, ensured compliance with safety equipment, investigated accidents, and trained staff. Prepared daily situational reports and minimized theft.

Awaiting Certificate for Postgraduate Diploma in Occupational Health, Safety and Environmental Management.

Activities and societies: Project work on 'The Relationship Between Human Resource Management and a Firm’s Performance'.

Studied Human Resource Management with a focus on Communication, Marketing, Industrial Relations, Compensation & Benefits, Training And Development, Staffing, Statistics, Quantitative Methods, Business Policy And Strategy, Economics, Operations Management, and International Business Management.

Completed a Certificate in Marketing, Advertising, and Advanced Public Relations.