Open to opportunities

Gideon Arhin

@gideonarhin

Message

Detail-oriented professional with expertise in data analysis and customer service.

Ghana

Message

What I'm looking for

I am looking for a role that values creativity and analytical skills, with opportunities for growth.

I am an independent professional with strong computer literacy and fast typing skills, proficient in transcribing source data and preserving information. My experience in customer service has allowed me to build and maintain excellent relationships with clients, ensuring their needs are met with precision and care. I am a hardworking individual who thrives under pressure, demonstrating exceptional organizational and multitasking abilities.

In my most recent role as an Experience Partner, I improved customer service ratings significantly by leveraging my extensive knowledge and problem-solving skills. Previously, as an Assistant Export Development Officer, I provided technical advisory services that led to a 5% increase in new client registrations. My analytical skills enabled me to convert raw data into actionable insights, enhancing departmental efficiency by 15% through improved documentation and filing systems.

With a background in graphic design and data analysis, I have a unique blend of creativity and analytical thinking. I am passionate about delivering impeccable results and continuously seek opportunities to grow and develop my skills further.

Experience

Work history, roles, and key accomplishments

Current

Excellent Experience Partner

Current

Luxury

Jan 2024 - Present (1 year 6 months)

Built and maintained excellent customer relationships through timely responses and going above and beyond to accommodate unusual requests. Delivered exceptional customer service to every customer by leveraging extensive knowledge in the business and creating welcoming, positive experiences.

Customer Relationship Management Customer Service Problem Solving Active Listening Communication

Assistant Export Development Officer

Ghana Export Promotion Authority

Oct 2017 - Dec 2023 (6 years 2 months)

Offered Technical Advisory services to potential clients which directly led to a 5% increase in registration of new clients for the company. Analyzed and converted raw data from research into tangible information used to represent expert export analysis of different types of products, over varied time periods.

Data Analysis PowerPoint Documentation Microsoft Teams Report Writing Product Research Data Management

Graphic Designer/Data Analyst

LITAC AFRICA

Apr 2017 - Aug 2017 (4 months)

Designed flyers and banners for different advertisement exercises for the company. Analyzed sensitive data in preparation to present company analysis to stakeholders.

Graphic Design Data Analysis Advertisement Business Card Design

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology

Bachelor of Arts, Industrial Arts

Studied Industrial Arts at Kwame Nkrumah University of Science and Technology. This program provided a comprehensive understanding of various artistic and design principles.

Koforidua Senior High Technical School

High School Diploma, Visual Arts

Completed studies in Visual Arts at Koforidua Senior High Technical School. Focused on developing foundational skills in various artistic mediums and techniques.

Achimota Basic School

Basic Education Certificate, General Studies

Attended Achimota Basic School, completing the foundational education curriculum. Developed essential literacy and numeracy skills during this period.