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Gilbert Lanzarrote

@gibbs

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Results-driven procurement specialist with expertise in data analysis.

Philippines

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What I'm looking for

I am looking for a role that values data-driven decision-making and offers opportunities for professional growth.

I am a results-driven and analytical professional with over 8 years of experience in improving procurement strategies and processes. My expertise lies in analyzing spend and supplier data to reduce costs, identify efficiencies, and enhance supplier quality and selection. I possess strong communication, negotiation, and relationship-building skills, which enable me to effectively liaise between procurement, operations, and vendors.

Throughout my career, I have successfully implemented cost reduction strategies, achieving material cost reductions of 15-20%. I have developed supplier scorecards and audits to integrate into procurement strategies, ensuring optimal solutions for stakeholders. My critical thinking skills allow me to identify root causes of issues and propose strategic solutions aligned with organizational objectives.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Agent

Current

Foundever

Apr 2024 - Present (1 year 8 months)

Provided technical support to customers via phone, email, and chat. Troubleshot software and hardware issues, ensuring timely resolutions and customer satisfaction. Participated in ongoing training to enhance technical knowledge and customer service skills.

Technical Support Troubleshooting Customer Service Communication Data Security

Customer Service Associate

Open Access BPO

May 2025 - Nov 2025 (6 months)

Provide comprehensive technical support via phone, email, and chat, maintaining
excellent customer satisfaction ratings
> Troubleshoot and resolve complex software and hardware issues, following established
protocols
> Document technical solutions in knowledge base for team reference and continuous
improvement

Procurement Specialist

Parsons and Parsons Procurement

Jun 2024 - Jul 2024 (1 month)

Researched suppliers and gathered quotes for goods and services. Evaluated vendor contracts and tracked inventory while recommending new products based on industry trends.

Contract Negotiation Inventory Management Data Entry

Procurement Specialist

AMROCOR LLC

Jan 2023 - Jun 2024 (1 year 5 months)

Conducted supplier research and gathered quotes for procurement. Evaluated vendor contracts, tracked inventory, and recommended new products based on market trends.

Data Entry

Packaging Specialist

Prime Global Corporation

Feb 2021 - Feb 2024 (3 years)

Led a packaging redesign project that reduced material usage by 20% and generated significant savings. Analyzed spend data to identify cost-saving opportunities and created specifications for procurement.

Supplier Management Project Management

QA Specialist

Philippine Seven Corporation

Feb 2020 - Oct 2020 (8 months)

Conducted process audits and hygiene inspections to ensure compliance with safety standards. Evaluated supplier quality data and recommended improvements to procurement processes.

Quality Assurance Compliance Data Analysis

QC Specialist

J&T Express

Dec 2019 - Feb 2020 (2 months)

Monitored operations to ensure quality control standards were met. Identified quality issues and reported on performance metrics.

Quality Control Performance Monitoring Reporting Compliance

QC Conformance Assistant

SandPiper Spices and Condiments Corp.

Nov 2015 - Mar 2019 (3 years 4 months)

Performed routine GMP inspections and maintained documentation for quality reporting. Assisted in resolving GMP-related incidents.

Documentation Compliance

Area Quality Management Representative

Philippine Foremost Milling Corporation

Jul 2014 - Sep 2015 (1 year 2 months)

Prepared annual activity calendars and conducted inspections for quality management. Facilitated audits and managed documentation for compliance.

Quality Management Documentation Compliance

Packaging Analyst

Nutri Asia Inc.

Dec 2012 - Jul 2014 (1 year 7 months)

Conducted evaluations of packaging materials for compliance and integrity. Coordinated with teams for trial executions and data gathering.

Compliance Testing Coordination Data Analysis Trial Execution

Production Line Checker (OIC)

Columbia Food Products Incorporated

May 2012 - Oct 2012 (5 months)

Enforced safety regulations and improved production methods. Analyzed work problems and maintained product quality standards.

Production Management Quality Control Problem Solving Process Improvement

Education

Degrees, certifications, and relevant coursework

Technological University of the Philippines

Bachelor of Science, Food Technology

2008 - 2012

Studied Food Technology, focusing on the principles of food science, food processing, and quality control. Gained hands-on experience in food safety regulations and packaging technologies, preparing for a career in the food industry.