Niyah Tanner
@niyahtanner
Detail-focused data entry and administrative support professional delivering accurate records remotely.
What I'm looking for
I’m a detail-oriented, reliable professional focused on delivering high-quality results with minimal supervision. I bring experience in data accuracy, recordkeeping, and maintaining precise customer and operational records in fast-paced environments.
In customer service, I handled high-volume inbound calls while maintaining professionalism and using CRM systems to keep accurate records. I resolved customer concerns efficiently through active listening and problem-solving, while meeting strict performance metrics for accuracy, timeliness, and customer satisfaction.
I’ve also supported day-to-day administration as a receptionist—answering and routing high-volume calls, scheduling appointments, managing organized calendars, and handling confidential documentation securely. From fulfillment work, I reinforced my accuracy mindset through order verification, inventory tracking, quality checks, and reporting discrepancies while working independently.
Experience
Work history, roles, and key accomplishments
Handled high-volume inbound calls while maintaining accuracy and professionalism. Resolved customer concerns, maintained CRM-based records, and met strict performance metrics for accuracy, timeliness, and customer satisfaction.
Ensured order accuracy through picking, packing, verification, and quality checks. Used computer systems to track inventory, reported discrepancies, and met overnight productivity goals while working independently.
Receptionist
Noire Ladies
Aug 2021 - Feb 2023 (1 year 6 months)
Managed front desk operations, greeted guests, and handled high-volume phone calls. Scheduled appointments, maintained organized calendars, processed cash transactions, and completed nightly administrative tasks including filing and secure data entry.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science to Master of Science (Computer Science), Computer Science
In progress in a BS-to-MS program in Computer Science at Western Governors University, with expected completion in June 2029.
Scotlandville Magnet High School
High School Diploma, Secondary Education
Earned a High School Diploma from Scotlandville Magnet High School, completed in May 2023.
Availability
Location
Authorized to work in
Job categories
Skills
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