Gia Sudasassi
@giasudasassi
I manage finance operations, onboarding, and cross-functional projects that improve business efficiency.
Costa RicaWhat I'm looking for
I'm currently a Finance Assistant at CLEAR Business Practices, where I prepare INS and CCSS planillas, reconcile bank movements, manage invoicing and payment resolutions in Sage, and maintain accurate financial records.
At GBS Data Corporation, I led service quality, authored the Customer Service Policies and Procedures Manual, recruited technical talent, and implemented onboarding processes using Jira and Confluence.
I've also directed intranet development with DevOps and IT Security, managed website content and user-centric design, and translated employee benefits promotions into English.
Previously, I supervised Asia-region operations, supporting a Chinese customer service team, resolving customer issues, coordinating cross-departmental projects, and training teams in Scrum, customer service, and Jira.
Experience
Work history, roles, and key accomplishments
Finance Assistant
CLEAR Business Practices
Jan 2022 - Present (4 years 7 months)
Prepared and submitted payroll for INS and CCSS, managed monthly financial documentation and bank reconciliations, and oversaw invoicing and payment resolutions using Sage software. Handled client inquiries and maintained accurate financial records.
Education
Degrees, certifications, and relevant coursework
ESNECA Business School
Master's Degree, Human Resources Management
Pursuing an International Master's in Human Resources Management.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
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