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Ghena Mohr

@ghenamohr

Senior Account Manager at Hilti Saudi Arabia who grew key accounts and expanded product adoption through technical consultations.

Saudi Arabia
Message

At Hilti Saudi Arabia, I strengthened client relationships and secured high-value opportunities through regular on-site presence and responsive support.

I maximized territory potential with a structured Time & Territory Management plan, increasing client coverage across job sites and offices.

I delivered technical consultations and solution-based presentations that supported product adoption and elevated the Hilti brand in my territory. I also used Salesforce to document customer interactions and track pipeline progress.

At Aramex, I built client relationships, delivered tailored logistics solutions, and identified upsell opportunities. I also sourced new business, prepared proposals, and contributed to service improvement and team training.

Experience

Work history, roles, and key accomplishments

Hilti Saudi Arabia logoHA

Senior Account Manager

Hilti Saudi Arabia

Jan 2014 - Dec 2018 (4 years 11 months)

• Strengthened client relationships and secured high-value opportunities by maintaining consistent on-site presence, responding instantly to customer needs, and building long-term, profitable partnerships within the assigned accounts.
• Maximized territory potential and accelerated revenue growth by executing a structured Time & Territory Management (TTM) plan, optimizing daily schedules, and incr

AR

Customer Service Representative

Mar 2013 - Jan 2014 (10 months)

• Boosted customer retention and revenue growth by building strong client relationships, delivering tailored logistics solutions, and uncovering upsell opportunities through regular performance reviews.
• Expanded market share and strengthened the sales pipeline by proactively sourcing new business, preparing high-impact proposals, and converting prospects into long-term customers while consistent

Education

Degrees, certifications, and relevant coursework

King AbdulAziz University logoKU

King AbdulAziz University

Bachelor's degree, Law

Tech stack

Software and tools used professionally

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