German Redondo Mendoza

I am a proactive and adaptable Networks Engineer with a dual background in Electrical and Electronics Engineering. My experience spans network infrastructure, cybersecurity principles, and remote systems monitoring, showcasing my strong troubleshooting abilities and commitment to securing enterprise environments. Currently, I am pursuing advanced studies in Network and Security Architecture to deepen my technical expertise in system hardening and threat mitigation.

In my role as an IT Support Engineer at INPRA SAS, I monitored and maintained the operational function of network and IT infrastructure, ensuring uptime and data integrity. I provided Tier 1-2 support for internal users, streamlining technology-related workflows and enhancing security posture through collaboration on endpoint configuration and access control. My efforts led to a 30% reduction in average resolution time for workstation and network issues.

During my internship at Aguas de Cartagena, I led the redesign and implementation of radio communication links, significantly improving remote access capabilities. I also supervised a WiFi network upgrade that enhanced signal coverage by over 50%. My hands-on experience in configuring routers and switches has equipped me with the skills necessary to optimize internal communication flows and deploy secure connections across various operational zones.