Gerald Gitau

Developed AI-generated educational content covering theoretical computer science, informatics, and artificial intelligence. Refined AI-generated explanations for accuracy, engagement, and clarity, and created problem sets and coding exercises. Managed sales of customized user systems software.

Developed and implemented diverse software solutions for clients, performing data annotation, labeling, and AI-related tasks. Analyzed and managed large datasets to ensure accuracy and efficiency. Conducted user training on software and hardware, and maintained and troubleshot IT systems.

Conducted comprehensive IT training in programming, networking, and system management. Managed online platforms and digital marketing initiatives to enhance company visibility. Led software installations, troubleshooting, and partner support operations, ensuring smooth system functionality.

Maintained and installed ICT systems, hardware, and networks to ensure optimal performance. Developed, debugged, and documented various software solutions. Provided essential customer training and support for IT services, resolving technical issues efficiently.

Organized and oversaw the full upgrades and installations of network cabling and administration. Accountable for inspecting the quality and completeness of all network-related work.

Managed financial system administration and ensured robust data security protocols. Conducted thorough system audits and generated insightful analytical reports. Addressed partner concerns effectively and escalated key issues for timely resolution.

Provided training in Microsoft Office applications including Word, Excel, Access, PowerPoint, and Publisher, along with other information communication and technology modules. Performed maintenance and installations of computer systems.

Studied core concepts of Information Technology, including software development, networking, and system administration. Gained practical skills in managing IT systems and troubleshooting technical issues.

Completed a diploma program focusing on the intersection of business principles and information technology. Acquired foundational knowledge in IT systems and their application in business contexts.

Completed secondary education, focusing on a broad curriculum to prepare for higher studies. Achieved the Kenya Certificate of Secondary Education.