Masud Salim
@masudsalim
Data analyst transitioning from IT support; skilled in Python, SQL, data visualization, and machine learning.
What I'm looking for
I am a detail-oriented IT professional transitioning into data science, currently enrolled in the ALX Data Science Program and gaining hands-on experience in Python, SQL, data visualization, and machine learning.
With 3+ years of experience in technical support, system administration, data annotation, and web-based solutions, I have driven operational reliability through preventive maintenance, documented procedures, and quality assurance for AI datasets.
I am known for honesty, analytical thinking, proactive problem-solving, and effective communication, and I seek roles where I can apply data skills to solve real-world problems and support evidence-based decision-making.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Digital World Prodigy
Jan 2024 - May 2025 (1 year 4 months)
Conducted proactive assessments, installed and maintained software, and troubleshot network and computer issues to minimize downtime; scheduled preventive maintenance and documented procedures to improve operational reliability.
Data Annotator
Digital Data Divide
Jan 2024 - Sep 2024 (8 months)
Performed annotation and labeling of large datasets for AI/ML models, assisted in fine-tuning generative models, and conducted QA checks to improve model performance and data accuracy.
ICT Assistant
ICT Authority
Dec 2022 - Dec 2023 (1 year)
Delivered technical support for software and hardware, maintained LANs, internet systems and mail servers, conducted audits for ICT compliance, and designed database solutions to improve data management efficiency.
Education
Degrees, certifications, and relevant coursework
ALX Africa – Data Science Program
Data Science
2024 -
Enrolled in the ALX Data Science Program focusing on Python, data wrangling, visualization, and machine learning; expected completion February 2026.
Kibabii University
Bachelor of Science, Computer Science
2018 - 2022
Grade: Second Class, Upper Division
Completed a Bachelor of Science in Computer Science with Second Class, Upper Division, graduating in March 2022.
Ratang'a Secondary School
K.C.S.E.
Completed Kenya Certificate of Secondary Education (KCSE) at Ratang'a Secondary School in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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